How to click an item on RADToolTip

[Hanumesh]

HI,

I am using RADTooltipManager in my application.
I made ManualClose property of tootip manager to false, now when I move my mouse cursor on the tooltip control its getting disabled.
So which property of tooltip control I need to set so that control should stay for sometime then I can click on the link which appears on the tooltip.

Any suggestions?

Thanks,
Hans.

[Petya]

Hello Hanumesh,

One possibility is to set the property Sticky="true" which prevents the tooltip from hiding when the mouse moves away from the target element, so content in the tooltip itself can be selected. The tooltip will close when the mouse moves out of tooltip's boundaries.

Another possibility is to use the AutoCloseDelay property. The AutoCloseDelay property specifies how many milliseconds should elapse before the tooltip closes automatically if the cursor is positioned over the element (similar to the behavior of the default browser tooltip). Each movement of the mouse resets the delay, and as a result, moving over a target element without leaving its boundaries would cause the tooltip to stay visible. The default setting of the AutoCloseDelay property is 2000 milliseconds.

Sincerely yours,
Petya
the Telerik team

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[Hanumesh]

thanks for the reply.
I tried with Sticky and AutoCloseDelay property but its not happening. The moment I move my cursor on the tooltip it disappears, am not able to click on the URL which is displaying on the tooltip.

But the tooltip is staying if I move cursor around the boundaries of target element.

Please help me.

[Petya]

Hi Hanumesh,

I am afraid that the information you provide is not sufficient at this point for us to determine the cause of your problem. I am attaching a demo that demonstrates that everything works using Sticky="true". I tested with the latest update of the control as of yesterday.If you still experience the problem, please send us a sample project that reproduces the problem and we will try to offer a suggestion as soon as possible.

Sincerely yours,
Petya
the Telerik team

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[Hanumesh]

HI,
Thanks for the video file.
I am implementing the concept which is shown on the Telerik demo site. Please visit the following link,
http://www.telerik.com/DEMOS/ASPNET/Prometheus/ToolTip/Examples/LoadOnDemand/DefaultCS.aspx

So, when I made manualClose property to false in the above example am not able to click any of the control on the tooltip.

I am following the same methodology which is implemented in the above URL.

[Tsvetie]

Hello Hanumesh,
I noticed that in the mentioned example, the RadToolTipManager has ManualClose="false" - as in the ASPX this property is not set and its default value is False. Therefore, by setting its ManualClose property to "false", nothing changed.

We will not be able to help you, unless you send us a working project and instructions on how to reproduce the problem.

All the best,
Tsvetie
the Telerik team

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