This is a migrated thread and some comments may be shown as answers.

Hourglass Shows after PDF export

3 Answers 37 Views
Ajax
This is a migrated thread and some comments may be shown as answers.
Jill
Top achievements
Rank 1
Jill asked on 29 Apr 2009, 06:54 PM
I have a radgrid inside a radajaxpanel.  outside of the ajaxpanel I have an instance of a usercontrol that has two buttons: one button exports the radgrid to excel and the other exports the radgrid to a pdf doc.  I can get the code to execute and open the results of the radgrid in a new window either excel or PDF, but when I close the new window and return to the parent page, the mouse pointer is an hourglass until I either manually refresh the page, or click a different button on the page that does a postback.  How do I get the hourglass to go away and display the normal mouse pointer?

3 Answers, 1 is accepted

Sort by
0
Pavlina
Telerik team
answered on 04 May 2009, 08:23 AM
Hello Jill,

From the information provided I am not able to determine the source of the issue you are facing. At this point I will ask you to open a formal support ticket and send us a runnable project. Thus I could do my best to find a quick resolution of this issue.

Best regards,
Pavlina
the Telerik team

Instantly find answers to your questions on the new Telerik Support Portal.
Check out the tips for optimizing your support resource searches.
0
mike
Top achievements
Rank 1
answered on 29 Jul 2011, 05:47 PM
was there an answer to this, I'm having the same problem.
0
Pavlina
Telerik team
answered on 03 Aug 2011, 05:09 PM
Hi Mike,

Please, send us your project. We need a runnable sample project that we can debug and see why this is happening. You can open a support ticket and attach it there.

Best wishes,
Pavlina
the Telerik team

Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.

Tags
Ajax
Asked by
Jill
Top achievements
Rank 1
Answers by
Pavlina
Telerik team
mike
Top achievements
Rank 1
Share this question
or