handlers in the web.config file

[mww]

Ive uploaded my web site to a hosted environment, but when I try to add a hyperlink in the editor I get an error telling me I need to add the handlers to the web.config file.  I have already done this, so am I missing something else ?

<httpHandlers>
            <remove path="*.asmx" verb="*"/>
            <add path="*.asmx" verb="*" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" validate="false"/>
            <add path="*_AppService.axd" verb="*" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" validate="false"/>
            <add path="ScriptResource.axd" verb="GET,HEAD" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" validate="false"/>
            <add path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource, Telerik.Web.UI" verb="*" validate="false"/>
            <add path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler, Telerik.Web.UI" verb="*" validate="false"/>
            <add path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler, Telerik.Web.UI, Culture=neutral, PublicKeyToken=121fae78165ba3d4" verb="*" validate="false"/>
            <add path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler, Telerik.Web.UI, Culture=neutral, PublicKeyToken=121fae78165ba3d4" verb="*" validate="false"/>
        </httpHandlers>
        <httpModules>
            <add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
            <add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule, Telerik.Web.UI"/>
        </httpModules>



<system.webServer>
        <validation validateIntegratedModeConfiguration="false"/>
        <modules>
            <remove name="ScriptModule"/>
            <add name="ScriptModule" preCondition="managedHandler" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
            <add name="RadUploadModule" preCondition="integratedMode" type="Telerik.Web.UI.RadUploadHttpModule, Telerik.Web.UI"/>
        </modules>
        <handlers>
            <remove name="WebServiceHandlerFactory-Integrated"/>
            <remove name="ScriptHandlerFactory"/>
            <remove name="ScriptHandlerFactoryAppServices"/>
            <remove name="ScriptResource"/>
            <add name="ScriptHandlerFactory" verb="*" path="*.asmx" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
            <add name="ScriptHandlerFactoryAppServices" verb="*" path="*_AppService.axd" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
            <add name="ScriptResource" preCondition="integratedMode" verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
            <add name="Telerik_Web_UI_WebResource_axd" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource, Telerik.Web.UI"/>
            <add name="Telerik_RadUploadProgressHandler_ashx" verb="*" preCondition="integratedMode" path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler, Telerik.Web.UI"/>
            <add name="Telerik_Web_UI_DialogHandler_aspx" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler, Telerik.Web.UI, Version=2008.3.1125.35, Culture=neutral, PublicKeyToken=121fae78165ba3d4"/>
            <add name="Telerik_Web_UI_SpellCheckHandler_axd" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler, Telerik.Web.UI, Version=2008.3.1125.35, Culture=neutral, PublicKeyToken=121fae78165ba3d4"/>
        </handlers>
    </system.webServer>

[Rumen]

Hi,

Please, try the suggestions provided in the following KB article: Error: Web.config registration missing! The Telerik dialogs require a HttpHandler registration in the web.config file.

Best regards,
Rumen
the Telerik team

Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.

[mww]

everything works fine in my local development environment, im getting problems in the hosted environment.  setting

<

 

customErrors mode="Off"/>

 

gives me this error

Server Error in '/' Application.
Could not load file or assembly 'Telerik.Web.UI, Version=2008.3.1125.35, Culture=neutral, PublicKeyToken=121fae78165ba3d4' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.IO.FileLoadException: Could not load file or assembly 'Telerik.Web.UI, Version=2008.3.1125.35, Culture=neutral, PublicKeyToken=121fae78165ba3d4' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Assembly Load Trace: The following information can be helpful to determine why the assembly 'Telerik.Web.UI, Version=2008.3.1125.35, Culture=neutral, PublicKeyToken=121fae78165ba3d4' could not be loaded.

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

Stack Trace:

[FileLoadException: Could not load file or assembly 'Telerik.Web.UI, Version=2008.3.1125.35, Culture=neutral, PublicKeyToken=121fae78165ba3d4' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)]
   System.RuntimeTypeHandle._GetTypeByName(String name, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMark& stackMark, Boolean loadTypeFromPartialName) +0
   System.RuntimeTypeHandle.GetTypeByName(String name, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMark& stackMark) +64
   System.RuntimeType.PrivateGetType(String typeName, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMark& stackMark) +58
   System.Type.GetType(String typeName, Boolean throwOnError, Boolean ignoreCase) +65
   System.Web.Compilation.BuildManager.GetType(String typeName, Boolean throwOnError, Boolean ignoreCase) +342
   System.Web.Configuration.HandlerFactoryCache.GetHandlerType(String type) +21
   System.Web.Configuration.HandlerFactoryCache..ctor(String type) +19
   System.Web.HttpApplication.GetFactory(String type) +78
   System.Web.MaterializeHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +229
   System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +155


Ive checked the Bin directory and 'Telerik.Web.UI' is there

 

[Rumen]

Hi Mark,

The errors means that you have some handler in the web.config file which references to the old 2008.3.1125.35 version of Telerik.Web.UI.dll but not to the new version. Please, open the web.congif and delete the fully qualified version of the handlers. Here are how the hanlders should look:

<httpHandlers>
            <add path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" verb="*" validate="false"/>
            <add path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" verb="*" validate="false"/>
            <add path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" validate="false"/>
        </httpHandlers>

and

<handlers>
            <add name="Telerik_Web_UI_DialogHandler_aspx" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler"/>
            <add name="Telerik_Web_UI_SpellCheckHandler_axd" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler"/>
            <add name="Telerik_Web_UI_WebResource_axd" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource"/>
        </handlers>

Kind regards,
Rumen
the Telerik team

Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.

[mww]

If I try that I get a tooltip error
The required attribute 'Name' is missing

[Rumen]

Hello mww,

Can you please send the web.config file? In the meantime try the attached one.


Kind regards,
Rumen
the Telerik team

Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.