Grid & DNN Issue

[Craig Hinkel]

Has anyone noticed this. I am using the grid control in a DNN module and every so often (usually first time when trying) the grid will hang with I go to add a new record. The browse says '5 Items remaining' like it is trying to download something but it just gets stuck and I'm forced to restart the browser. Then, it works.

[Craig Hinkel]

Also, I'm using a GridHtmlEditor if that helps. Maybe it's having trouble loading toolbar?

[Sebastian]

Hello Craig,

Does this issue happen with the latest version 2008.1.723 of RadControls for ASP.NET AJAX (announced a couple of days ago)? Can you check whether removing the GridHTMLEditorColumn from the grid addresses the browser hang? Furthermore, does this issue happen on a particular browser or is cross-browser?

Any further details regarding your configuration can help us identify the reason for the abnormality to fix it accordingly.

Best regards,
Stephen
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.

[Craig Hinkel]

Thank you for your prompt response. I will download the latest version and see if I can replicate. If so, I'll provide all the information listed above.

[Craig Hinkel]

I am in the process of downloading the new version, but it does work when I remove the GridHtmlEditor from the grid. I noticed a few times when it seemed to be hanging it would display the toolbars vertically with no content area to type in, so I believe it's the toolbars which are hanging. It seems to only happen after say I build my solution then go to the site and try to add a new record.

[Sebastian]

Hi Craig,

Does the same problem appears with the latest Q2 2008 release of our controls? I tested this online demo and it seems to operate normally. Furthermore, can you check whether moving your grid outside of DNN or replacing the GridHTMLEditorColumn with template column holding RadEditor instance inside its edit template (as in the project from this KB article) makes a difference?

Let me know what your findings are.

Best regards,
Stephen
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.

[Craig Hinkel]

Hello,

I am having difficulty finding the download for 2008.1.723. The site says our version is 2008.2 723 (which is the latest version).

Thanks

[Sebastian]

Hi Craig,

Please excuse me for the mistake/confusion - the proper number for the latest version of our site is 2008.2.723 and it seems that you upgraded your controls accordingly.

Kind regards,
Stephen
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.

[Craig Hinkel]

Ok, I think I solved the problem. It seemed the width of the editor was a little to big for the grid when in edit mode, so i changed the width of the editor and it seems to be working now.

thanks