Font Name problem in IE 11

[kartik]

Hi,

When i select all the text in the editor and change the font name from, say 'Arial' to 'Verdana', font of the text is changed to 'Verdana' correctly but the font name drop down  still shows the font name 'Arial' selected. This issue is with IE 11 and working correctly with lower versions of IE.

I am using Telerik version  v2014.3.1209.35

[kartik]

This mostly happens with the text i copy and paste from ms word file.

[kartik]

I checked it on http://demos.telerik.com/aspnet-ajax/editor/examples/overview/defaultcs.aspx link and the same issue exists there. Following are the steps to generate this:

1. Paste some text from MS word file in the editor.
2. Select all the text using Ctrl+A and change the font name from the tool bar.
3. Check the font name in the tool bar.

 

[Vasil]

Hello kartik,

We observe the same behavior in Chrome and Firefox in some cases. It is known issue and we will try to fix it.

Regards,
Vasil
Telerik

[Nick Kulshrestha]

Hi Vasil,

 

Can you please share if we have a solution to the issue posted by Kartik?

[Vasil]

Hi Nick,

You can follow the progress of this item here:
http://feedback.telerik.com/Project/108/Feedback/Details/180100-fix-selected-value-inconsistency-in-the-fontname-command-drop-down-on-select-all
We will update the item when we fix it.

Regards,
Vasil
Telerik

[Nick Kulshrestha]

Thanks Vasil.

 Since, this is happening in production and causing lot of issues with our client, we would really appreciate if we can know some timeline on this.

 

Thanks in advance.

[Ianko]

Hello Nick,

As we talked in the support ticket about the same bug, I have raised the priority due to the subsequent report. Any further updates will be available in the feedback portal item provided.

Regards,
Ianko
Telerik