Mark Sheldon
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Rank 2
Mark Sheldon
asked on 26 Dec 2008, 04:15 PM
Perhaps this has been addressed elsewhere, but I've been unable to find it if it is.
On http://www.mkswebdesign.com/photoPortfolio/Default.aspx, I'm invoking a RadWindowManager containing one RadWindow from a Flash Animation. The RadWindow contains one of several small photo galleries that use Flash Navigation. The RadWindow appears to function flawlessly, but Firefox 3 appears to be unable to access the gallery's Flash navigation, IE, Chrome, Opera and Safari (Windows) have no problem.
Has anyone seen this before, or have any ideas?
2 Answers, 1 is accepted
0
Hello Mark,
I examined the site and as I see it, the problem occurs because the cursor doesn't change to "hand" when hovering over the images - check TestMKSWebDesignFirefox3Movie.zip. As you will see, if you click several times while moving the cursor over the image, if you manage to register a click when the cursor is "hand", the gallery will work as expected.
Unfortunately at this point I cannot tell what might be the reason for it. I did a simple test on my side and opened your flash page inside a RadWindow locally - as you can see from the other movie, everything is working as expected. The reason might be in the way RadWindow is opened (I see that you call the window from Flash), but I cannot tell for sure.
Could you please try the following test? Put a standard button or link on your page and open the RadWindow from there (not from the Flash) - check if the problem will persist. If you still experience problems, please send us a small sample project where this issue can be reproduced and we will examine it locally.
Sincerely yours,
Georgi Tunev
the Telerik team
Check out Telerik Trainer, the state of the art learning tool for Telerik products.
I examined the site and as I see it, the problem occurs because the cursor doesn't change to "hand" when hovering over the images - check TestMKSWebDesignFirefox3Movie.zip. As you will see, if you click several times while moving the cursor over the image, if you manage to register a click when the cursor is "hand", the gallery will work as expected.
Unfortunately at this point I cannot tell what might be the reason for it. I did a simple test on my side and opened your flash page inside a RadWindow locally - as you can see from the other movie, everything is working as expected. The reason might be in the way RadWindow is opened (I see that you call the window from Flash), but I cannot tell for sure.
Could you please try the following test? Put a standard button or link on your page and open the RadWindow from there (not from the Flash) - check if the problem will persist. If you still experience problems, please send us a small sample project where this issue can be reproduced and we will examine it locally.
Sincerely yours,
Georgi Tunev
the Telerik team
Check out Telerik Trainer, the state of the art learning tool for Telerik products.
0
Mark Sheldon
Top achievements
Rank 2
Rank 2
answered on 30 Dec 2008, 01:23 AM
Thank you for taking a look Georgi. I always appreciate the quality and speed of the Telerik team's support.
In this case it turns out it was a simple, obvious error on my part that I should have noticed sooner, but I was too busy looking elsewhere for the problem. I had the overlay property set to true.
Thanks again for your assistance.
Pardon me while I go bang my head against the wall.
m.