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Extremely Fast Scrolling on Mouse Over

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Rotator
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David
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David asked on 19 Sep 2008, 07:26 PM
I'm using a RadRotator control to display testimonials on our website, whenever anyone hovers over the control it begins scrolling through the items rapidly. I've tried setting the PauseOnMouseOver property and I've also tried setting the OnClientMouseOver property both to no avail. How can I fix this?

Thanks

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Tsvetie
Telerik team
answered on 22 Sep 2008, 12:51 PM
Hello David,
Unfortunately, the information you have provided is not enough for us to reproduce the problem. As you yourself can see, the rotator behaves as expected in our online examples. Could you please prepare and send us a simple running project, demonstrating the behavior you describe?

Best wishes,
Tsvetie
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David
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answered on 22 Sep 2008, 02:02 PM
We're using the following code for the rotator:

default.aspx:
<%@ Page Language="vb" AutoEventWireup="false" CodeBehind="Default.aspx.vb" Inherits="RotatorProblem._Default" %> 
<%@ Register Assembly="Telerik.Web.UI" Namespace="Telerik.Web.UI" TagPrefix="telerik" %> 
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> 
<html xmlns="http://www.w3.org/1999/xhtml" > 
<head runat="server"
    <title></title
</head> 
<body> 
    <form id="MainForm" runat="server"
        <asp:ScriptManager ID="ScriptManager" runat="server" /> 
        <h3>Testimonials</h3> 
        <telerik:RadRotator ID="Testimonial" FrameDuration="5000" Skin="Default" runat="server" 
            RotatorType="SlideShow" RotatorTransitionEffect="Blinds" WrapFrames="True"  
            ItemWidth="243" Width="243" Height="250" ItemHeight="250"
            <ItemTemplate> 
                    <blockquote> 
                        <p>"<%#Container.DataItem("Text")%>"</p> 
                        <p><%#Container.DataItem("Author")%></p
                    </blockquote> 
            </ItemTemplate> 
        </telerik:RadRotator> 
    </form> 
</body> 
</html> 


default.aspx.vb:
Imports System.Data 
Imports System.Data.SqlClient 
 
Partial Public Class _Default 
    Inherits System.Web.UI.Page 
 
    Protected Sub Page_Load(ByVal sender As ObjectByVal e As System.EventArgs) Handles Me.Load 
        If Not IsPostBack Then 
            Dim da As New SqlDataAdapter("SELECT [Name] + ' - ' + [Location] AS [Author], [Text] FROM [Testimonials] WHERE LEN([Text]) BETWEEN 196 AND 384 AND (LEN([Name]) + LEN([Location])) BETWEEN 14 AND 24 AND LEN([Location]) <> 0 ORDER BY LEN([Text]) DESC", ConfigurationManager.ConnectionStrings("typefrag.com").ConnectionString) 
            Dim dt As New DataTable() 
 
            da.Fill(dt) 
 
            Testimonial.DataSource = dt.DefaultView() 
            Testimonial.DataBind() 
        End If 
    End Sub 
End Class 

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Tsvetie
Telerik team
answered on 26 Sep 2008, 04:37 PM
Hi David,
Thank you for the provided code fragment. There is a known problem, similar to the one you describe, when you use RotatorType="SlideShow". The problem is that when you mouse-over the RadRotator while the animation is playing, the rotator items will scroll very fact. It is already on our TODO list and we will do our best to fix it as soon as possible.

Kind regards,
Tsvetie
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Chase Florell
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answered on 27 Sep 2008, 05:17 AM
Just wanted to say that I just found this problem as well and am hoping for a quick fix... even a band-aid if possible.  This is a huge inconvenience for our clients.
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Georgi Tunev
Telerik team
answered on 30 Sep 2008, 05:05 AM
Hello Chase,

We are still working on that issue - once we have a solution, we will publish a hotfix right away.


Best wishes,
Georgi Tunev
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Samantha
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answered on 08 Jan 2009, 12:04 PM
Is there a fix for this yet?
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Fiko
Telerik team
answered on 10 Jan 2009, 04:38 PM
Hi Samantha,

The good news is that the problem has already been fixed. Please upgrade to a recent version of the control (currently it is Q3 SP1) and you will not experience this problem any more.


Kind regards,
Fiko
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Sam
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answered on 02 Dec 2013, 09:10 PM
Seems this is still an issue. The only way I was able to fix it was to disable the PauseOnMouseOver. Has anyone else had any issues like this?
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Slav
Telerik team
answered on 05 Dec 2013, 12:31 PM
Hello Sam,

This is a known issue that is logged in our Feedback portal. You can use its item to track the status of the bug, vote for it and comment it.

Indeed, one of the workarounds for this problem is to disable the mentioned property. The other is to set the RotatorType property to FromCode in order to implement a custom automatic rotation, similar to the one that is shown in this Knowledge Base article, which would be paused and resumed by handling the client-side events of the rotator OnClientMouseOut and OnClientMouseOver.

Regards,
Slav
Telerik
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David
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Tsvetie
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David
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Chase Florell
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Georgi Tunev
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Samantha
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Fiko
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Sam
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Slav
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