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exported pdf file is password protected

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8 Answers, 1 is accepted

answered on 01 Apr 2010, 08:22 PM

Hi, have you solved this problem? I have the same situation. When I click the pdf icon and open the file, it asks me to enter the password. I'm using VS2010 RC, and both IE8 and Firefox 3.5.8 gives me the same situation. My code is this (in a masterpage):

    <telerik:RadScriptBlock ID="RadScriptBlock1" runat="server">
        <script type="text/javascript">
            function onRequestStart(sender, args) {
                if (args.get_eventTarget().indexOf("ExportToExcelButton") >= 0 ||
                    args.get_eventTarget().indexOf("ExportToWordButton") >= 0 ||
                    args.get_eventTarget().indexOf("ExportToPdfButton") >= 0 ||
                    args.get_eventTarget().indexOf("ExportToCsvButton") >= 0) {

                    args.set_enableAjax(false);
                }
            }
        </script>
    </telerik:RadScriptBlock>
    <telerik:RadScriptManager ID="RadScriptManager1" runat="server">
        <Scripts>
            <%--Needed for JavaScript IntelliSense in VS2010--%>
            <%--For VS2008 replace RadScriptManager with ScriptManager--%>
            <asp:ScriptReference Assembly="Telerik.Web.UI" Name="Telerik.Web.UI.Common.Core.js" />
        </Scripts>
    </telerik:RadScriptManager>
    <telerik:RadAjaxManager ID="RadAjaxManager1" runat="server">
        <ClientEvents OnRequestStart="onRequestStart" />
        <AjaxSettings>
            <telerik:AjaxSetting AjaxControlID="RadGrid1">
                <updatedcontrols>
                    <telerik:AjaxUpdatedControl ControlID="RadGrid1" LoadingPanelID="RadAjaxLoadingPanel1" />
                </updatedcontrols>
            </telerik:AjaxSetting>
        </AjaxSettings>
    </telerik:RadAjaxManager>
    <telerik:RadAjaxLoadingPanel runat="server" ID="RadAjaxLoadingPanel1" />
    <telerik:RadGrid ID="RadGrid1" runat="server" AllowFilteringByColumn="True" AllowPaging="True"
        AllowSorting="True" DataSourceID="lds_vSubscribers" GridLines="None" ShowGroupPanel="True"
        AutoGenerateColumns="False" PageSize="100">
        <ClientSettings AllowDragToGroup="True">
            <Scrolling AllowScroll="True" UseStaticHeaders="True" />
        </ClientSettings>
        <ExportSettings ExportOnlyData="true" FileName="ExportedRadGrid" OpenInNewWindow="True"
            IgnorePaging="True" Pdf-FontType="Embed" />
        <MasterTableView DataSourceID="lds_vSubscribers" CommandItemDisplay="Top">
            <CommandItemSettings ShowExportToCsvButton="true" ShowExportToExcelButton="true"
                ShowExportToPdfButton="true" ShowExportToWordButton="true" />
            <RowIndicatorColumn>
                <HeaderStyle Width="20px"></HeaderStyle>
            </RowIndicatorColumn>
            <ExpandCollapseColumn>
                <HeaderStyle Width="20px"></HeaderStyle>
            </ExpandCollapseColumn>
            <Columns>
                <telerik:GridBoundColumn DataField="SubscriberId" DataType="System.Int32" HeaderText="Subscriber Id"
                    SortExpression="SubscriberId" UniqueName="SubscriberId">
                </telerik:GridBoundColumn>
            </Columns>
        </MasterTableView>
        <PagerStyle Position="TopAndBottom" />
        <HeaderContextMenu EnableAutoScroll="True">
        </HeaderContextMenu>
    </telerik:RadGrid>
    <asp:LinqDataSource ID="lds_vSubscribers" runat="server" ContextTypeName="DAL.JijiMobileNewsUSADataClassesDataContext"
        EntityTypeName="" OrderBy="RegisteredDate desc" TableName="vSubscribers">
    </asp:LinqDataSource>

I appreciate it if you could me how to solve the problem.

answered on 01 Apr 2010, 08:37 PM

yoshi.zip

Hello Yoshi,

I created a sample project that looks exactly as yours. Please test it on your end and let me know whether it exhibits the same problem.

In the meantime I recommend you disable the scrolling/static headers functionality when exporting to PDF (as mentioned in the documentation)
PDF export help topic

Let me know what your findings are.

Best regards,
Daniel
the Telerik team

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answered on 01 Apr 2010, 11:10 PM

Hello Yoshi,

The warning message is not related to the PDF problem. You can find more information about it in the following blog posts:
MSDN blogs: Excel 2007 Extension Warning On Opening Excel Workbook from a Web Site
Grinn blog: "The file you are trying to open, '[filename]', is in a different format"

You can attach the desired files to a formal support ticket. Login into your Telerik account and click on Submit new support ticket link. Please provide a valid reference to this forum post (URL) - this way I will be able to track your ticket faster.

Regards,
Daniel
the Telerik team