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Expanding an appointment in RadScheduler is not showing the shadow in Internet Explorer

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Pallav
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Pallav asked on 18 Feb 2019, 09:19 AM

I have a telerik:RadScheduler control in my page. We can expand this slot by dragging from the bottom. Internally the appointment is getting changed. But while expanding, it is not displaying the shadow at the background. This issue is occuring in Internet Explorer, while it is working properly in Google Chrome. Can anyone please help me on this.

<telerik:RadScheduler ID="RadSchedulerReceivingBay" runat="server" GroupBy="Bay"
                  DataSourceID="ObjectDataSourceBookingScheduleItem" DataKeyField="BookingID" DataSubjectField="Vendor"
                  DataStartField="Start" DataEndField="End" Height="100%" 
                      Culture="en-GB" ShowAllDayRow="False" ShowDateHeaders="False" 
                      ShowFooter="True" ShowHeader="False" ShowNavigationPane="False" 
                      ShowViewTabs="False" MinutesPerRow="15"  
                      DayStartTime="05:00:00" Font-Size="8pt" 
                      onappointmentdatabound="RadSchedulerReceivingBay_AppointmentDataBound" 
                      onappointmentinsert="RadSchedulerReceivingBay_AppointmentInsert" 
                      onappointmentupdate="RadSchedulerReceivingBay_AppointmentUpdate" 
                      RowHeight="20px" 
                      StartInsertingInAdvancedForm="True"                       
                      onformcreating="RadSchedulerReceivingBay_FormCreating"
                      onformcreated="RadSchedulerReceivingBay_FormCreated"  
                      onappointmentdelete="RadSchedulerReceivingBay_AppointmentDelete" 
                      onclientappointmentmoving="OnClientAppointmentMoving" 
                      onclientappointmentdeleting="ResetTimer" 
                      onclientappointmentediting="ResetTimer" 
                      onclientappointmentinserting="ResetTimer" 
                      onclientappointmentmoveend="ClientAppointmentChangeConfirm" WorkDayEndTime="23:59:00" 
                      CustomAttributeNames="TimeStampString,IsBlocker" EnableCustomAttributeEditing="True" 
                      AdvancedForm-Modal="False" WorkDayStartTime="00:00:00" 
                      onclientappointmentresizeend="ClientAppointmentChangeConfirm" 
                      NumberOfHoveredRows="1" 
                      onappointmentcreated="RadSchedulerReceivingBay_AppointmentCreated" 
                      ondatabound="RadSchedulerReceivingBay_DataBound" 
                      onappointmentcommand="RadSchedulerReceivingBay_AppointmentCommand"
                       EnableEmbeddedSkins="true" EnableEmbeddedBaseStylesheet="true">

                      <AdvancedForm EnableCustomAttributeEditing="True" />

                    <ResourceTypes>
                        <telerik:ResourceType KeyField="ReceivingBayID" Name="Bay" TextField="Name" ForeignKeyField="ReceivingBayID"
                        DataSourceID="ObjectDataSourceBays" />
                    </ResourceTypes>

                    <AdvancedEditTemplate>                    
                    <uc2:BookingDetailControl ID="BookingDetailControl"  runat="server" Action="edit" />
                    </AdvancedEditTemplate>

                      <DayView WorkDayEndTime="18:00:00" />

                    <AdvancedInsertTemplate>
                    <uc2:BookingDetailControl ID="BookingDetailControl" runat="server" Action="insert" />
                    </AdvancedInsertTemplate>
                    
                  </telerik:RadScheduler>

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Peter Milchev
Telerik team
answered on 20 Feb 2019, 04:42 PM
Hello Pallav,

We have tested our online demos and the resizing and moving of the appointments work as expected. 

Would you please verify that the Compatibility mode of Internet Explorer is disabled? 

Regards,
Peter Milchev
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Nabendu
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answered on 21 Feb 2019, 04:56 PM

Hi Peter,

This is working in our local environment, but not working once deployed in remote server.

 

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Nabendu
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answered on 21 Feb 2019, 04:59 PM

Hi Peter,

To be more specific we are having issue in resizing. We are using the same local IE (v 11) browser from the same local machine to run through iisexpress and accessing remote IIS hosted dev application.

 

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Pallav
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answered on 22 Feb 2019, 10:35 AM

Hello Peter,

I tried to test the application by disabling compatibility view mode in IE. But still it is not working in IE

Regards,

Pallav Santra

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Peter Milchev
Telerik team
answered on 26 Feb 2019, 10:26 AM
Hello guys,

Please add the following script to your page and share what the alert message is: 

<script>
       alert(document.documentMode);
 </script>

Also, you can check this KB article to double check that the compatibility mode is disabled: Different appearance or behavior in Internet Explorer on local and production servers

If the issues persist, please check the online demos if they also replicate the described issue. 

You can also share some screenshots/ screencasts comparing the appearance and behavior of the working and non-working version of the Scheduler in Internet Explorer.

Regards,
Peter Milchev
Progress Telerik
Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
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