Error while exporting data to Excel from RadGrid

[EEmmanuelLG]

When I try to export data to Excel from RadGrid in localhost it works fine, but if I publish my page in the server it stops working.

I have the next code:

protected void btnExportToExcel_Click(object sender, EventArgs e)
        {
            radGridAlerts.ExportSettings.Excel.Format = GridExcelExportFormat.Xlsx;
            radGridAlerts.ExportSettings.FileName = "Alerts Data";
            radGridAlerts.ExportSettings.IgnorePaging = true;
            radGridAlerts.MasterTableView.ExportToExcel();
        }

 

Do you know why happens?

[Eyup]

Hello,

If you have enabled AJAX for your grid, you can temporarily disable it:
https://www.telerik.com/support/kb/aspnet-ajax/ajaxmanager/details/get-more-descriptive-errors-by-disabling-ajax

Additional information you can find here:
http://docs.telerik.com/devtools/aspnet-ajax/controls/grid/how-to/Exporting/export-from-ajaxified-grid

I hope this will prove helpful.

Regards,
Eyup
Progress Telerik

[FRANCISCO]

Thanks for the reply.

I am not using AJAX.

[Eyup]

Hello,

You can check the suggestions provided in this post to troubleshoot this problem:
https://www.telerik.com/forums/videos-won't-play-after-publishing#_VLoZ7MPJk6hG-pH02UH_A

If the issue remains, please open a formal support ticket and send us an isolated version of the project where we can reproduce the problematic behavior locally.

Regards,
Eyup
Progress Telerik