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Editor loding with

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PMG
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PMG asked on 17 Jul 2012, 12:38 PM
Hi there,

 We are using the RadEditor version 2008.1.515.20 in our application. When the site is opening in the IE the Editor is loading with
"Internet Explorer cannot display the webpage " and we are not able to enter any thing.
 Please find attached screenshot.


The Aspx Code is :
<telerik:RadEditor runat="server" ID="txt_message_body" SkinID="BasicSetOfTools"   skin="Default2006" EditModes="All" Height="400px"  StripFormattingOptions="None" ToolbarMode="Default" Width="680px" >  
             
       <Tools>
     <telerik:EditorToolGroup Tag="FileManagers">
     <telerik:EditorTool Name="Undo" />
     <telerik:EditorTool Name="Redo" />
     <telerik:EditorTool Name="Bold" />
     <telerik:EditorTool Name="Italic" />
     <telerik:EditorTool Name="Underline" />
     <telerik:EditorTool Name="InsertOrderedList" />
     <telerik:EditorTool Name="InsertUnorderedList" />
     <telerik:EditorTool Name="Outdent" />
     <telerik:EditorTool Name="Indent" />
     <telerik:EditorTool Name="LinkManager" />
     <telerik:EditorTool Name="UnLink" />
     <telerik:EditorTool Name="InsertSymbol" />
     <telerik:EditorSeparator />
     <telerik:EditorTool Name="Cut" />
     <telerik:EditorTool Name="Copy" />
     <telerik:EditorTool Name="Paste" />
     <telerik:EditorSeparator />
     <telerik:EditorTool Name="FontName" />
     <telerik:EditorTool Name="RealFontSize" />        
     <telerik:EditorTool Name="ForeColor" />
     <telerik:EditorSeparator />
     <telerik:EditorTool Name="AjaxSpellCheck" />
     </telerik:EditorToolGroup>     
     </Tools>          

               </telerik:RadEditor>

Web.Config:

<httpHandlers>
      <remove path="*.asmx" verb="*"/>
      <add path="*.asmx" verb="*" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" validate="false"/>
      <add path="*_AppService.axd" verb="*" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" validate="false"/>
      <add path="ScriptResource.axd" verb="GET,HEAD" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"

validate="false"/>
    
    <add verb="*" path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler, Telerik.Web.UI"/>
    <add path="Telerik.Web.UI.DialogHandler.aspx" verb="*" type="Telerik.Web.UI.DialogHandler"    validate="false" />
    <add path="Telerik.Web.UI.DialogHandler.aspx" verb="*" type="Telerik.Web.UI.DialogHandler, Telerik.Web.UI, Culture=neutral, Version=2008.2.1001.20, PublicKeyToken=121fae78165ba3d4"
        validate="false" />
    <add path="Telerik.Web.UI.SpellCheckHandler.axd" verb="*" type="Telerik.Web.UI.SpellCheckHandler, Telerik.Web.UI, Version=2008.2.1001.20, Culture=neutral, PublicKeyToken=121fae78165ba3d4"

validate="false"/>
  <add path="ChartImage.axd" verb="*" type="Telerik.Web.UI.ChartHttpHandler, Telerik.Web.UI, Version=2008.2.1001.20, Culture=neutral, PublicKeyToken=121fae78165ba3d4" validate="false"/>
 
  </httpHandlers>
   
 <httpModules>
      <add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
      <add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule, Telerik.Web.UI"/>



    </httpModules>
  </system.web>
  <system.webServer>
    <validation validateIntegratedModeConfiguration="false"/>
    <modules>
      <remove name="ScriptModule"/>
      <add name="ScriptModule" preCondition="managedHandler" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
      <add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule, Telerik.Web.UI" preCondition="managedHandler"/>
     
    </modules>

    <handlers>
      <remove name="ScriptHandlerFactory"/>
      <remove name="ScriptHandlerFactoryAppServices"/>
      <remove name="ScriptResource"/>
      <remove name="WebServiceHandlerFactory-Integrated"/>
      <add name="ScriptHandlerFactory" verb="*" path="*.asmx" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral,

PublicKeyToken=31BF3856AD364E35"/>
      <add name="ScriptHandlerFactoryAppServices" verb="*" path="*_AppService.axd" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0,

Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
      <add name="ScriptResource" preCondition="integratedMode" verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0,

Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
      
<add name="Telerik.RadUploadProgressHandler.ashx_*" path="Telerik.RadUploadProgressHandler.ashx" verb="*" type="Telerik.Web.UI.Upload.RadUploadProgressHandler, Telerik.Web.UI"

preCondition="integratedMode,runtimeVersionv2.0"/>


 <add name="Telerik_Web_UI_DialogHandler_aspx" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" />  

    </handlers>
  </system.webServer>


Thanks,
Aparna

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Rumen
Telerik team
answered on 19 Jul 2012, 01:26 PM
Hi,

Under which IE version is reproducible the problem? Note that version 2008.1.515.20 supports only IE6 and IE7. If you are testing in IE8 or IE9, you should upgrade to the latest version or put the following meta tag to render the page in IE7 mode:

<meta http-equiv="X-UA-Compatible" content="IE=7" />


Kind regards,
Rumen
the Telerik team
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