Editor loding with

2 posts, 0 answers
  1. PMG
    PMG avatar
    5 posts
    Member since:
    Jul 2012

    Posted 17 Jul 2012 Link to this post

    Hi there,

     We are using the RadEditor version 2008.1.515.20 in our application. When the site is opening in the IE the Editor is loading with
    "Internet Explorer cannot display the webpage " and we are not able to enter any thing.
     Please find attached screenshot.


    The Aspx Code is :
    <telerik:RadEditor runat="server" ID="txt_message_body" SkinID="BasicSetOfTools"   skin="Default2006" EditModes="All" Height="400px"  StripFormattingOptions="None" ToolbarMode="Default" Width="680px" >  
                 
           <Tools>
         <telerik:EditorToolGroup Tag="FileManagers">
         <telerik:EditorTool Name="Undo" />
         <telerik:EditorTool Name="Redo" />
         <telerik:EditorTool Name="Bold" />
         <telerik:EditorTool Name="Italic" />
         <telerik:EditorTool Name="Underline" />
         <telerik:EditorTool Name="InsertOrderedList" />
         <telerik:EditorTool Name="InsertUnorderedList" />
         <telerik:EditorTool Name="Outdent" />
         <telerik:EditorTool Name="Indent" />
         <telerik:EditorTool Name="LinkManager" />
         <telerik:EditorTool Name="UnLink" />
         <telerik:EditorTool Name="InsertSymbol" />
         <telerik:EditorSeparator />
         <telerik:EditorTool Name="Cut" />
         <telerik:EditorTool Name="Copy" />
         <telerik:EditorTool Name="Paste" />
         <telerik:EditorSeparator />
         <telerik:EditorTool Name="FontName" />
         <telerik:EditorTool Name="RealFontSize" />        
         <telerik:EditorTool Name="ForeColor" />
         <telerik:EditorSeparator />
         <telerik:EditorTool Name="AjaxSpellCheck" />
         </telerik:EditorToolGroup>     
         </Tools>          

                   </telerik:RadEditor>

    Web.Config:

    <httpHandlers>
          <remove path="*.asmx" verb="*"/>
          <add path="*.asmx" verb="*" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" validate="false"/>
          <add path="*_AppService.axd" verb="*" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" validate="false"/>
          <add path="ScriptResource.axd" verb="GET,HEAD" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"

    validate="false"/>
        
        <add verb="*" path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler, Telerik.Web.UI"/>
        <add path="Telerik.Web.UI.DialogHandler.aspx" verb="*" type="Telerik.Web.UI.DialogHandler"    validate="false" />
        <add path="Telerik.Web.UI.DialogHandler.aspx" verb="*" type="Telerik.Web.UI.DialogHandler, Telerik.Web.UI, Culture=neutral, Version=2008.2.1001.20, PublicKeyToken=121fae78165ba3d4"
            validate="false" />
        <add path="Telerik.Web.UI.SpellCheckHandler.axd" verb="*" type="Telerik.Web.UI.SpellCheckHandler, Telerik.Web.UI, Version=2008.2.1001.20, Culture=neutral, PublicKeyToken=121fae78165ba3d4"

    validate="false"/>
      <add path="ChartImage.axd" verb="*" type="Telerik.Web.UI.ChartHttpHandler, Telerik.Web.UI, Version=2008.2.1001.20, Culture=neutral, PublicKeyToken=121fae78165ba3d4" validate="false"/>
     
      </httpHandlers>
       
     <httpModules>
          <add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
          <add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule, Telerik.Web.UI"/>



        </httpModules>
      </system.web>
      <system.webServer>
        <validation validateIntegratedModeConfiguration="false"/>
        <modules>
          <remove name="ScriptModule"/>
          <add name="ScriptModule" preCondition="managedHandler" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
          <add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule, Telerik.Web.UI" preCondition="managedHandler"/>
         
        </modules>

        <handlers>
          <remove name="ScriptHandlerFactory"/>
          <remove name="ScriptHandlerFactoryAppServices"/>
          <remove name="ScriptResource"/>
          <remove name="WebServiceHandlerFactory-Integrated"/>
          <add name="ScriptHandlerFactory" verb="*" path="*.asmx" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral,

    PublicKeyToken=31BF3856AD364E35"/>
          <add name="ScriptHandlerFactoryAppServices" verb="*" path="*_AppService.axd" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0,

    Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
          <add name="ScriptResource" preCondition="integratedMode" verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0,

    Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
          
    <add name="Telerik.RadUploadProgressHandler.ashx_*" path="Telerik.RadUploadProgressHandler.ashx" verb="*" type="Telerik.Web.UI.Upload.RadUploadProgressHandler, Telerik.Web.UI"

    preCondition="integratedMode,runtimeVersionv2.0"/>


     <add name="Telerik_Web_UI_DialogHandler_aspx" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" />  

        </handlers>
      </system.webServer>


    Thanks,
    Aparna
  2. Rumen
    Admin
    Rumen avatar
    14413 posts

    Posted 19 Jul 2012 Link to this post

    Hi,

    Under which IE version is reproducible the problem? Note that version 2008.1.515.20 supports only IE6 and IE7. If you are testing in IE8 or IE9, you should upgrade to the latest version or put the following meta tag to render the page in IE7 mode:

    <meta http-equiv="X-UA-Compatible" content="IE=7" />


    Kind regards,
    Rumen
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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