docx file conversion issue

3 posts, 0 answers
  1. Isaac
    Isaac avatar
    2 posts
    Member since:
    Feb 2015

    Posted 05 Feb 2015 Link to this post


    We are providing .docx file to the RadEditor.
    It does not convert this files as per their original formatting.

    Following are some of the points we have noticed.

    1. Accepts only .DOCX and .RTF documents.  It does not accept .DOC files.

    2. When we import .DOCX, the formatting get disturbed.
      a) Header and footer from the original file is removed.
      b) Overall alignments are not as per the original document provided.
      c) Table boarder in the document goes missing in some case.
      d) Images goes missing in some cases.
    Over all, after loading the file in the viewer, it does not look as per the original document.


  2. Peter
    Peter avatar
    5 posts
    Member since:
    Jun 2015

    Posted 05 Jan 2016 Link to this post

    Was this issue ever solved?
    I had the same problems (a,b,c,d) in my case.

    Is there a workaround? 

    Kind Regards, Peter

  3. Luis
    Luis avatar
    8 posts
    Member since:
    Jul 2016

    Posted 16 Aug 2016 Link to this post

    And in addition to all the mentiones before, it deletes any empty row between paragraphs
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