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Disabling Ajax Error Message

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ToolTip
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Patrick McDavid
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Patrick McDavid asked on 18 May 2010, 03:30 PM
I have a situation where the user triggers a tooltip by mousing over an element and then clicks the same element to go to a new page. It seems that in the moment while the tooltip has been requested and then the page abandoned (via the click) the tooltipmanager fires and Alert stating:
RadToolTipManager response error:
Exception=The server method 'GetpersonToolTipContent' failed

I'd really like for this to fail silently. Is there a way to silence failure alert messages from the ToolTipManager?

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Svetlina Anati
Telerik team
answered on 18 May 2010, 04:37 PM
Hello Patrick McDavid,

We recently introduced a client event for the RadToolTipManager called OnClientResponseError as documented below:

http://www.telerik.com/products/aspnet-ajax/whats-new/release-history/q3-2009-sp1-version-2009-3-1208.aspx

You can cancel the alert there by using the arguments as args.set_cancelErrorAlert(true) and then handle the exception as you want, e.g redirect to another page, show a radalert, etc.



Kind regards,
Svetlina
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Patrick McDavid
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answered on 18 May 2010, 04:40 PM
Thank you sir! I'll give it a try
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Svetlina Anati
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Patrick McDavid
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