Dialog issues

[Angie]

I'm having trouble getting my dialog boxes to work (Image Manager).

The code works fine in the main page of our site, the handler code is added to the web config.  I suspect the issue has something to do with the fact that the website to which I am trying to add the editor is running as a subapplication of our main website, so it is not finding the proper path for the user controls?

<

 

telerik:radeditor runat="server" ID="radEditor" AllowScripts="false" OnClientCommandExecuting="OnClientCommandExecuting" OnClientLoad="OnClientLoad" AutoResizeHeight=false EnableResize="false" Skin="Vista" DialogHandlerUrl="~/Telerik.Web.UI.DialogHandler.axd" />

Web config:

 

<httpHandlers>
     <remove verb="*" path="*.asmx" />
     <add verb="*" path="*.asmx" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
     <add verb="*" path="*_AppService.axd" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
     <add verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" validate="false" />
       <add path="Telerik.Web.UI.DialogHandler.axd" type="Telerik.Web.UI.DialogHandler" verb="*" validate="false"/>
       <add path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" verb="*" validate="false"/>
   </httpHandlers>

The spell check is also throwing a JSON error.  I am not sure if this is related also.  Again, this is all working fine on one page, but not on another.

I think it just can't find the dialog contrl.  Any suggestions on how to get this working?

Thanks!

[Rumen]

Hi Angie,

I answered your support ticket. For your convenience I am pasting below my answer:

Can you please open the web.config file and replace Telerik.Web.UI.DialogHandler.aspx with Telerik.Web.UI.DialogHandler.axd? After that set the RadEditor's DialogHandlerUrl property to "~/Telerik.Web.UI.DialogHandler.axd".

If the path to the Telerik.Web.UI.DialogHandler.axd is wrong you will still experience the HTTP handler error.
In this case you can test with:

DialogHandlerUrl="/Telerik.Web.UI.DialogHandler.axd"
DialogHandlerUrl="~/subapplicationName/Telerik.Web.UI.DialogHandler.axd"
etc.

If you unable to solve both problems, please isolate them in a sample working application and send it for examination. Please, also provide a live url to the problematic page with RadEditor so that we can examine it with Fiddler and Firebug.

Best regards,
Rumen
the Telerik team