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Deployment to Azure fail frequently

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todd.whitehead
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todd.whitehead asked on 24 Jun 2011, 04:34 AM
We have a web app using the rad ajax controls that is deployed to the Azure platform.

We are experiencing an intermittent but frequent problem where the rad controls wont work after new deployments.
No errors are displayed but the controls dont render any skin elements eg a radwindow will show the internal content but the titlebars, frames etc and not rendered.

If I repeatedly deploy the same package to azure it will eventually work. Given each deployment can take 40 minutes this is extremely frustrating.

Has anyone come across this sort of problem?

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Marin Bratanov
Telerik team
answered on 27 Jun 2011, 04:39 PM
Hi Todd,

Thank you for contacting us and for your report.

This looks like and issue with the web resources of our AJAX controls when something prevents them from being served. Can you please ensure that you followed the directions for Azure deployment from the items linked below:

http://blogs.telerik.com/toddanglin/posts/09-04-13/radcontrols_for_asp_net_ajax_on_azure_part_1.aspx
http://blogs.telerik.com/toddanglin/posts/09-04-17/deploying_radcontrols_to_azure.aspx

http://tv.telerik.com/watch/aspnet-ajax/telerik-radcontrols-for-aspnet-ajax-azure

and troubleshoot the web resources using the directions from this help topic?

Let us know what your findings are and whether these pointers help.



Regards,
Marin
the Telerik team

Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.

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todd.whitehead
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answered on 27 Jun 2011, 10:23 PM
Hi,

Yes I'd been through those articles and completed those steps. I'll have to wait until it fails again to try the steps in the last link.

Being azure you dont have access to IIS manager so it makes cheking some of those things difficult.

What puzzles me most is that if I re-deploy the same package it will eventually wotk, wierd.
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Marin Bratanov
Telerik team
answered on 28 Jun 2011, 08:52 AM
Hello Todd,

This is some strange behavior indeed. It has not been reported yet, so please try all the steps from the previous links and let us know how it goes.

Kind regards,
Marin
the Telerik team

Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.

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John Hodgson
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answered on 25 Jul 2011, 01:24 PM
We are also experiencing the same problem.  Out of three uploads two so far haven't worked.  I have followed the links given and still have the same issue.

Regards
John
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todd.whitehead
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answered on 25 Jul 2011, 02:27 PM
We have been unable to resolve the issue.  The only real option left to us is to remove the Telerik controls from the application.

Deploying to azure is painfully slow anyway and to have to do it multiple times to get the Telerik controls to work simply isn't feasible.
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Marin Bratanov
Telerik team
answered on 26 Jul 2011, 04:02 PM
Hello guys,

I am sorry to hear that you are still having difficulties with Azure deployment.

Do you experience similar issues when deploying a project that utilizes the AjaxControlToolKit to Windows Azure? It is possible that there is some general difficulty with AJAX and Azure or that some of your exact settings are causing this.

I believe that the following google searches may be a good starting point for investigating this issue, as it seems a lot of people are having difficulties with similar tasks:
http://www.google.com/search?&q=windows+azure+deployment+aborted
http://www.google.com/search?&q=windows+azure+deployment+issues+ajax
http://www.google.com/search?&q=windows+azure+deployment+tips+asp+ajax
http://www.google.com/search?&q=windows+azure+large+assembly+issue
http://www.onpreinit.com/2009/07/sql-azure-10gb-limit-implications.html


Greetings,
Marin
the Telerik team

Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.

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John Hodgson
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answered on 20 Sep 2011, 11:17 AM
Hi,

I have stumbled across the solution to this issue.  Basically it is a problem at Microsoft's end, the solution is that you wait for an hour and it magically starts working, I've tried this and it does work.

There is also another work-around involving referencing the css files in your project (more information in the link below), but I'm quite happy with the wait as I always deploy to a staging location first for testing.

http://social.msdn.microsoft.com/Forums/en/windowsazure/thread/751e27a9-4108-4446-9870-411f409d2c08


Regards

John
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ruben
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answered on 10 Jul 2012, 08:35 PM
I have the same problem and it is very frustrating, that sometimes works and sometimes not.

There is some solution different to only wait?.

Thank you very much.
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Marin Bratanov
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todd.whitehead
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