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Deployment of a web application with RadScheduler

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Scheduler
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Paulo
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Paulo asked on 07 Feb 2012, 08:31 PM
Hello, Telerik Team.

I have been developing a web application in the following environment:
- Windows XP Professional Version 2002 Service Pack 3
- Microsoft .Net Framework Version 4.0.30319 RTMRel
- Visual Studio 2010 Version 10.0.30319.1 RTMRel
- RadControls for ASP.NET AJAX Q2 2011 SP1

While testing the application, launched from Visual Studio, no errors are reported.
After deploying the application to my local IIS, no errors are reported as well.
However, after deploying the application to IIS in a computer running Windows Server 2003 R2 Standard Edition Service Pack 2, the attached error message is displayed when one of the aspx pages is launched.

Using remote debugging, I have added a breakpoint at the very beginning of each method implemented on the server side of the page that crashes. Without any exception, all of them are executed without errors.
The last method successfully executed before the application crashes is the following:
protected void RadScheduler1_ResourcesPopulating(object sender, ResourcesPopulatingEventArgs e)
// Description: this methods initializes the extended properties of the scheduling information.
{
    String aux = System.Web.HttpContext.Current.Session["ClubId"].ToString();
    Int16 clubId = Convert.ToInt16(aux);
  
    e.SchedulerInfo = new SchedulerInfoExt(e.SchedulerInfo, clubId, System.Web.HttpContext.Current.Session["ResourceType"].ToString());
}

On the client side of the page that crashes, "debugging" has been added at the very beginning of all JavaScript functions. None of the breakpoints are reached.

Based on the error message, would it be possible to identify why the application crashes?
Are there methods I should create on the server side that could identify the problem?
Are there functions I should create on the client side that could identify the problem?

Thank you in advance.
Paulo

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Plamen
Telerik team
answered on 10 Feb 2012, 05:48 PM
Hello Paulo,

 
This kind of error is usually due to a server issue not to RadControls.  It seems that it takes to long time for the resources to be loaded. You can check to the suggestions and referrals in this forum post for this kind of errors.

Hope this will be helpful.

Greetings,
Plamen Zdravkov
the Telerik team
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Plamen
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