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Delay loading the DetailGrid

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Swetha
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Swetha asked on 09 Dec 2011, 11:44 PM
Hello Telerik Team,

We have updated our Telerik controls to 2011.3.1115.40 from 2008.3.1314.20 this week. Until last week the RadGrids and DetailGrids(1 or 2 secs) were loading quick. But now, it takes quite a while for the DetailGrids(8 to 10 secs) to load.
We are using Webservices to load the Data to the grids. What could be the possible reason for the delay. Are there any techniques to improve the speed.
Also I have gone through your links as suggested in this link :  http://www.telerik.com/community/forums/aspnet-ajax/grid/radgrid-and-performance-intended-usage.aspx , but could not find any solution.

We are currently using .Net Framework 4.0  and AjaxToolkit : 3.0.20820.16598

I tried to upgrade the AjaxToolkit to 4.1.51116.0 after I installed the new Telerik controls, but one of my pages throws a javascript error saying " Microsoft JScript runtime error: AjaxControlToolkit requires ASP.NET Ajax 4.0 scripts. Ensure the correct version of the scripts are referenced. If you are using an ASP.NET ScriptManager, switch to the ToolkitScriptManager in AjaxControlToolkit.dll."

 I have tried giving both ScriptManager & ToolkitScriptManager , but none of them solved my problem.

It will be really great if someone could help me regarding this.

Thankyou,
Swetha

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Shinu
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answered on 12 Dec 2011, 09:45 AM
Hello Shweta,

Check the following help documentation which explains optimizing performance of RadGrid.
Client/server grid performance optimizations

-Shinu.
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Swetha
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answered on 13 Dec 2011, 05:13 PM
Hello Shinu,

Thank you for the reply.
I have tried the various options given in Client/server grid performance optimizations page, but none of them solved my problem.

As soon as I hit the " > " (Expand button for Grid Details) , it takes atleast 6-7 seconds to fire the RadGrid1_DetailTableDataBind method. Actually I 'am calling the Grid functions from a page which has a master page.

Are there any other suggestions to solve my issue.

Thank you
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Swetha
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