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Datepicker popup not showing

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This is a migrated thread and some comments may be shown as answers.
Daulati
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Daulati asked on 21 Jan 2009, 01:49 AM
Hi,

I am using Ajax Rad Controls. In this i am using batch updates with RadGrid. In this radgrid some columns are date columns. Edit/update working fine. But sometimes when user clicks on datepicker control then it does not shows the popup to select date. After sometime it gives error as

An unknown error occured while processing the requests on the server. the status code returned from the server was: 500
Also some times this error occures after updating data in database. But data updates successfully. This is javascript error that occures. Please help asap.
Thanks
Daulati

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Sebastian
Telerik team
answered on 23 Jan 2009, 11:43 AM
Hi Daulati,

Unfortunately from the provided information I cannot say for certain what can be the exact reason to this intermittent issue. There are various reasons for ASP.NET AJAX server error 500 to appear which are outlined in these online resources:

http://www.checkupdown.com/status/E500.html
http://www.telerik.com/help/aspnet-ajax/web-resources-troubleshooting.html (the bottom section of the topic)

Can you please check whether the cases discussed there are handled properly? Additionally, you may consider inspecting the traffic between the client and the server using the Fiddler tool - this can shed some additional light on the matter in order to address the issue accordingly.

Kind regards,
Sebastian
the Telerik team

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Daulati
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answered on 23 Jan 2009, 04:36 PM
Hi, Thanks for promp reply.

Hi,

 

I found out what the problem for this 500 error. Actually while filtering with date column in grid there are some columns which contains null values. So due to this that error is showing.

I am not sure if this is bug in your control or you have fixed it in new versions. If yes then please let me know which is your latest version. Latest version for controls I found on your site is Version=2008.3.1105.35, which is I am using currently.

 

Please let me asap.

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Sebastian
Telerik team
answered on 23 Jan 2009, 05:01 PM
Hello Daulati,

The latest version of RadControls for ASP.NET AJAX is 2008.3.1314. I believe that the issue you explained is addressed in this version of the suite - please migrate to it following the instructions from here and let me know whether everything is OK.

Best regards,
Sebastian
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.
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