Core.js access denied error after upgrade

5 posts, 0 answers
  1. Chad
    Chad avatar
    4 posts
    Member since:
    Apr 2011

    Posted 28 May 2013 Link to this post

    Hi,
    We just upgraded our Telerik controls to 2013.1.507 from 2011.2.712, but several of the static Telerik JS files do not load correctly and we get an access denied when the page tries to load the new static files. Is there a setting that I need to update as well to enable the upgraded static files to load correctly. Examples of the core.js files are below.

    Works: http://aspnet-scripts.telerikstatic.com/ajaxz/2011.2.712/Common/Core.js (old version)
    Error: http://aspnet-scripts.telerikstatic.com/ajaxz/2013.1.507/Common/Core.js (upgraded version) 

    The response I get from the upgraded version is as follows.

    <?xml version="1.0" encoding="UTF-8"?>
    <Error>
    <Code>AccessDenied</Code>
    <Message>Access Denied</Message>
    <RequestId>EAA9A8DBA5D5647D</RequestId>
    <HostId>RoXshPY0+cLn3M1xyk5UsVHd4QCK1cdFFsempv3HxcuuEu5azqzgMhIV8eTzv3Xo</HostId>
    </Error>

    Please let me know what I'm missing. Thanks for your help.
  2. Ivan Zhekov
    Admin
    Ivan Zhekov avatar
    654 posts

    Posted 29 May 2013 Link to this post

    Hello, Chad.

    CDN is provided only for Q releases, Beta releases and SP releases.

    You are using an internal build, which does not have CDN. To resolve this issue, you need to upgrade either to official release, or disabled the CDN. Disabling the CDN happens either in the web config or per page settings (depends on your actual case).

    For the various settings available for the CDN you can check the following help topic -- http://www.telerik.com/help/aspnet-ajax/scriptmanager-cdn-support.html.

    Regards,
    Ivan Zhekov
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  3. Chad
    Chad avatar
    4 posts
    Member since:
    Apr 2011

    Posted 29 May 2013 Link to this post

    Hello Ivan,
    That was it. I disabled the CDN and everything works perfectly. I informed the head of our IT dept here about possibly switching to an official release so I can re-enable the CDN if needed to manage traffic flow on our servers. Thanks for your help and have a great rest of the week!
    Chad
  4. Ivan Zhekov
    Admin
    Ivan Zhekov avatar
    654 posts

    Posted 30 May 2013 Link to this post

    Hello, Chad.

    There is an official release just around the corner -- the 2013 Q2 release will be out in exactly two weeks. If you are considering an upgrade, that will be a good version: you will have all the features you are currently using (the internal release you are currently using has a similar feature set) but with polished experience.

    Regards,
    Ivan Zhekov
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  5. Chad
    Chad avatar
    4 posts
    Member since:
    Apr 2011

    Posted 31 May 2013 Link to this post

    Hello Ivan,
    That's a great idea! I've sent a note to our IT head suggesting we do that on June 13, 2013. Thanks again for your help and for the heads up on the official release. Have a great weekend!
    Chad
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