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Core.js access denied error after upgrade

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Chad
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Chad asked on 29 May 2013, 02:14 AM
Hi,
We just upgraded our Telerik controls to 2013.1.507 from 2011.2.712, but several of the static Telerik JS files do not load correctly and we get an access denied when the page tries to load the new static files. Is there a setting that I need to update as well to enable the upgraded static files to load correctly. Examples of the core.js files are below.

Works: http://aspnet-scripts.telerikstatic.com/ajaxz/2011.2.712/Common/Core.js (old version)
Error: http://aspnet-scripts.telerikstatic.com/ajaxz/2013.1.507/Common/Core.js (upgraded version) 

The response I get from the upgraded version is as follows.

<?xml version="1.0" encoding="UTF-8"?>
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>EAA9A8DBA5D5647D</RequestId>
<HostId>RoXshPY0+cLn3M1xyk5UsVHd4QCK1cdFFsempv3HxcuuEu5azqzgMhIV8eTzv3Xo</HostId>
</Error>

Please let me know what I'm missing. Thanks for your help.

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Ivan Zhekov
Telerik team
answered on 29 May 2013, 11:26 AM
Hello, Chad.

CDN is provided only for Q releases, Beta releases and SP releases.

You are using an internal build, which does not have CDN. To resolve this issue, you need to upgrade either to official release, or disabled the CDN. Disabling the CDN happens either in the web config or per page settings (depends on your actual case).

For the various settings available for the CDN you can check the following help topic -- http://www.telerik.com/help/aspnet-ajax/scriptmanager-cdn-support.html.

Regards,
Ivan Zhekov
Telerik
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Chad
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answered on 29 May 2013, 06:32 PM
Hello Ivan,
That was it. I disabled the CDN and everything works perfectly. I informed the head of our IT dept here about possibly switching to an official release so I can re-enable the CDN if needed to manage traffic flow on our servers. Thanks for your help and have a great rest of the week!
Chad
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Ivan Zhekov
Telerik team
answered on 30 May 2013, 11:18 AM
Hello, Chad.

There is an official release just around the corner -- the 2013 Q2 release will be out in exactly two weeks. If you are considering an upgrade, that will be a good version: you will have all the features you are currently using (the internal release you are currently using has a similar feature set) but with polished experience.

Regards,
Ivan Zhekov
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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Chad
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answered on 01 Jun 2013, 01:30 AM
Hello Ivan,
That's a great idea! I've sent a note to our IT head suggesting we do that on June 13, 2013. Thanks again for your help and for the heads up on the official release. Have a great weekend!
Chad
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Ivan Zhekov
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