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Context menu in RichTextBox not shows when i use touchscreen in Windows 7 OS

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RichTextBox
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Maciej
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Maciej asked on 09 Jan 2015, 01:17 PM
Hi, 
I have a problem with using RichTextBox's context menu on computer with touchscreen.
When i use right button of mouse or right button of touchpad it works fine but when i use stylus the context menu not shows. 
When i holding stylus on a RichTextBox context menu Circle appears but no context menu shows up.

I use Windows 7 OS.

Please help.

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Svetoslav
Telerik team
answered on 12 Jan 2015, 02:05 PM
Hi Maciej,

Thank you for contacting us.

This is a known issue and it is already logged as "RadRichTextBox touch issues" in our feedback portal where you can track the overall progress of the item.

If you have further questions do not hesitate to contact us again. We will do our best to assist you.

Regards,
Svetoslav
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
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Maciej
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answered on 14 Jan 2015, 01:44 PM
Hi Svetoslav,

Could You be so kind and tell me if it is any way to find estimated time when Yours Team will fix the bug? 
Can I expect fix in next update of controls? 
The bug was reported long time (22 July 2014, 10:09) ago and nothing happened with it for today. 

Regards 
Maciej
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Svetoslav
Telerik team
answered on 16 Jan 2015, 01:51 PM
Hi Maciej,

We have already increased the priority of the issue due to your request but it is still not scheduled. That is why I am unable to provide you any exact time frame when the problem will be fixed. Please
follow the feedback item "RadRichTextBox touch issues"  in order to remain updated about any changes regarding this.

Regards,
Svetoslav
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
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