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Component styles altered when saved as Pdf

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Vincent
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Vincent asked on 12 Jan 2021, 04:46 PM
Greeting, I was trying to save my report as pdf by using "report.SaveAs(C:\\ReportName.pdf)" from my C# project. But it happened to change the component style when I do so. Below is the attachments of the preview of report when using Visual Studio debug and when open the pdf file itself. Please help me on how to prevent this. Thanks

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Neli
Telerik team
answered on 15 Jan 2021, 01:27 PM

Hi Vincent,

I am sorry to hear that you are experiencing an issue with our product. 

If I understood correctly, the issue is related to the font which is different in the exported report. Is that correct?

We have experienced a similar issue before. The problem was that the font was installed only for the current user. However, if the font is installed "for all users", then the report was exported property.

Please, check the attached video which demonstrates the approach.

I hope this information will help you. Please, let me know if the issue is resolved. If it is not, please, give us more details. Also, you can send us a sample runnable project that reproduces the problem, so we can inspect it locally.

Regards,
Neli
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Neli
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