Clicking on icon does not postback

[Matt]

Greetings,

I have several RadButtons in my application that are opening a RadWindow from the code-behind.  If I click on the embedded icon (Icon-PrimaryIconCssClass="rbEdit"), nothing happens.  If I click on the text, then it does a postback and opens the window.  This does not happen on any other buttons, only the ones that are opening a RadWindow.  Here is an example where btnEditUser in the GridTemplateColumn will only post back if you click the word "Edit".  It does not post back if you click the rbEdit icon.

<telerik:RadGrid ID="grdUsers" runat="server" AllowPaging="True" AllowSorting="True"
                  AutoGenerateColumns="False" CellSpacing="0" GridLines="None" ShowGroupPanel="True"
                  DataSourceID="objUsers" OnItemDataBound="grdUsers_ItemDataBound">
  <ClientSettings AllowDragToGroup="True">
  </ClientSettings>
  <ExportSettings ExportOnlyData="true" HideStructureColumns="true" IgnorePaging="true"
                  OpenInNewWindow="true" SuppressColumnDataFormatStrings="true">
  </ExportSettings>
  <MasterTableView CommandItemDisplay="TopAndBottom" DataKeyNames="UserID" DataSourceID="objUsers">
    <CommandItemSettings ShowAddNewRecordButton="false" ShowExportToCsvButton="true" />
    <HeaderStyle Font-Bold="true" HorizontalAlign="Left" />
    <PagerStyle PageSizes="10,25,50,100,250" AlwaysVisible="true" />
    <Columns>
      <telerik:GridBoundColumn DataField="UserName" FilterControlAltText="Filter Name column"
                                HeaderText="Name" SortExpression="UserName" UniqueName="UserName">
      </telerik:GridBoundColumn>
      <telerik:GridBoundColumn DataField="UserLogin" FilterControlAltText="Filter Login column"
                                HeaderText="Login" SortExpression="UserLogin" UniqueName="UserLogin">
      </telerik:GridBoundColumn>
      <telerik:GridBoundColumn DataField="UserEmail" FilterControlAltText="Filter Email column"
                                HeaderText="Email" SortExpression="UserEmail" UniqueName="UserEmail">
      </telerik:GridBoundColumn>
      <telerik:GridTemplateColumn FilterControlAltText="Filter Phone column" HeaderText="Phone"
                                  SortExpression="UserPhone" UniqueName="UserPhone">
        <ItemTemplate>
          <asp:Label ID="lblUserPhone" runat="server" Text='<%# FormatPhone(Eval("UserPhone").ToString()) %>'>></asp:Label>
        </ItemTemplate>
      </telerik:GridTemplateColumn>
      <telerik:GridCheckBoxColumn DataField="UserActive" DataType="System.Boolean" FilterControlAltText="Filter Active column"
                                  HeaderText="Active" SortExpression="UserActive" UniqueName="UserActive" ItemStyle-HorizontalAlign="Center">
      </telerik:GridCheckBoxColumn>
      <telerik:GridTemplateColumn Groupable="false" AllowFiltering="false" ShowSortIcon="false"
                                  ItemStyle-HorizontalAlign="Center">
        <ItemTemplate>
          <telerik:RadButton ID="btnEditUser" runat="server" Font-Bold="True" Icon-PrimaryIconCssClass="rbEdit"
                              CommandArgument='<%# Eval("UserID") %>' Text="Edit" OnCommand="btnEditUser_Command">
          </telerik:RadButton>
        </ItemTemplate>
      </telerik:GridTemplateColumn>
    </Columns>
  </MasterTableView>
</telerik:RadGrid>

Code-Behind...

protected void btnEditUser_Command(object sender, CommandEventArgs e)
{
  string userID = e.CommandArgument.ToString();
  RadWindow newWindow = new RadWindow();
  newWindow.OnClientClose = "RefreshUsers";
  newWindow.VisibleOnPageLoad = true;
  newWindow.KeepInScreenBounds = true;
  newWindow.Height = Unit.Parse("790");
  newWindow.Width = Unit.Parse("750");
  newWindow.NavigateUrl = "~/UserWindow.aspx?userid=" +
                          userID;
  wndDetailsMgr.Windows.Add(newWindow);
}

Any ideas how to fix this?  Your help is appreciated.

Matt

[Princy]

Hi Matt,

Your code works fine at my end. Please make sure you have OnClientClose function written and nothing in it is causing issue for the window to open.

C#:

newWindow.OnClientClose = "RefreshUsers";

JS:

<script type="text/javascript">
  function RefreshUsers() {
      alert("Fired");
    }
</script>

Thanks,
Princy

[Matt]

The window opens just fine and OnClientClose is working properly too.  The only issue is that clicking the button on top of the embedded icon does not fire the button click event.  If I click over the text on the button, then it fires and everything works as expected.

Matt

[Princy]

Hi Matt,

Unfortunately I'm unable to replicate this issue at my end. Your code works fine at my end.

Thanks,
Princy

[Matt]

Well, I never did figure out what was wrong.  I upgraded to the latest release (2014.2.724.40) and the problem solved itself.