Click sound for every radcombobox on page in IE

5 posts, 0 answers
  1. Mark
    Mark avatar
    5 posts
    Member since:
    Oct 2012

    Posted 24 Oct 2012 Link to this post

    I have an annoying problem that I would like to see if it can be reproduced. For every Radcombobox I add to a page, IE8 will add a click sound. So 5 rcbs, 5 click sounds on pageload/postback. The number of clicks is not easy to count until I turn on my debug bar which slows down the script firing process. I have a modal search window with 10 radcomboboxes, so every postback I can clearly hear 10 clicks. I would post code, but I can easily create the problem by just creating a page and start adding comboboxes to it. I have seen this behavior talked about in relation to iFrames in IE. I do not get this behavior when viewing demos on the Telerik site, although I am not sure what type of skullduggery is in the code on those pages.

    I am using Telerik.Web.UI, v.2012.3.1016.35. This is for an external site so syaing "just use Chrome" will not help.

    Please Help. Thanks.
  2. Kalina
    Admin
    Kalina avatar
    918 posts

    Posted 25 Oct 2012 Link to this post

    Hi Mark,

    Please remove the RadComboBox control from your page and test clicking on the other page controls/links.
    Do you hear a "click" sound when you click on a link or on other control under IE8?
    If you still hear a sound - I can suggest you take a look at this online article.


    Regards,
    Kalina
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  3. Mark
    Mark avatar
    5 posts
    Member since:
    Oct 2012

    Posted 25 Oct 2012 Link to this post

    There are no other controls on the page. Create a blank page. Load it in IE8. You should not hear a clicking sound as the page loads. Now add a radcombobox and load the page. Do you hear a click? Add more radcomboboxes. Changing the sound on my pc has no affect on my customers' experience. They will still hear all the clicks every time the page is posted back. This has nothing to do with clicking on anything. It occurs simply from having the control on the page. 1. Can you reproduce this in IE8? 2. If so, why does it occur?
  4. Kalina
    Admin
    Kalina avatar
    918 posts

    Posted 30 Oct 2012 Link to this post

    Hello Mark,

    I tried to reproduce the issue but without success.
    However there is something that I can suggest you - could you please try setting the RadComboBox property EnableOverlay to "false" and test your page again?
    Please let me know if this helps.

    Regards,
    Kalina
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  5. Mark
    Mark avatar
    5 posts
    Member since:
    Oct 2012

    Posted 30 Oct 2012 Link to this post

    Yes! That solved the issue. Thanks so much for your help.
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