Chrome/Safari context menus don't do anything

[Chris]

I'm using the most updated version of Q1 2009 and in Chrome 3 and Safari 4, when I click on an image, the resize handles don't appear and when I right click on an image, the context menu shows up, but when I click on any of the menu items, the menu disappears and nothing happens.

[Tervel]

Hello Chris,

Resize handles for images is not a feature of the editor per ce - it is a feature of the underlying browser's rich-edit engine. Hence, currently IE and FireFox provide such functionality, but other browsers do not. Hopefully this will change in the future release of the WebKit (upon which both Safari and Chrome are based).

Regarding your second question - there was a difference in the manner that Safari and Chrome treat selection when doing a right-click in the content area - which "tricked" the editor into believing that the selection has moved away from the image. The editor's code has been subsequently updated to deal with this Safari/Chrome behavior and the current RadEditor Q2 2009 should work fine. As a proof, I invite you to test one of our online demos here:
http://demos.telerik.com/aspnet-ajax/editor/examples/default/defaultcs.aspx


Sincerely yours,
Tervel
the Telerik team

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[WarrenH]

I am having a similar problem with RadTree contextMenu clicks in Chrome 3.    We have a production application that does not work anymore with chrome 3.   This problem just happed this week, worked fine with earlier version of chrome.   We have suggested that our users use chrome as it is very fast for ajax calls.  Please help!

[Peter]

Hi WarrenH,

We tested the Context Menu demo with both Chrome and Safari, but we did not notice any problems. Can you check this demo as well and let us know of your findings. If your scenario is different, please open a support ticket and send us a simple demo for testing.


Regards,
Peter
the Telerik team

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[Rohan]

I have just noticed that in Chrome, none of the context menu actions can be executed (on click), for RadTreeview. Right-click: content menu pops up, and selecting an option results in nothing. This is quite a problem because we designed content management systems around it some time ago. It is not the most recent version of RadTreeview, but is there a fix short of getting the new Telerik AJAX controls, which would require significant re-design, and then re-implementing it on all the sites. Rad Version is Q4 2006, and yes, I would appreciate an answer other than upgrade to the latest Telerik set.

Is there any indication as to why this may be happening, so that I can look for a local fix/workaround?

[Peter]

Hi Rohan,

The online demo with classic RadTreeView version 6.3.8 works fine under Chrome:
http://demos.telerik.com/aspnet-classic/TreeView/Examples/Functionality/ContextMenu/DefaultCS.aspx

Please, test the demo as well and let us know if you can use version 6.3.8 of RadTreeView in your application. Migrating from Q4 2006 to this version shouldn't require changes to the code since the latest version is fully backwards compatible with the one that you use currently.


All the best,
Peter
the Telerik team

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[Jerry]

I have the same issue with Chrome and Safari. The Context menu Right click does nothing. But to reproduce this, the RadTreeView and The RadTreeViewContextMenu need to be defined in a Modal Popup window. Then they don't work. Everything works fine in IE, FireFox and Opera. Chrome and Safari have the problem.

Without the Modal Popup window, the context menu and right click works fine in all browsers including Chrome and Safari.

Can someone please come up with a solution to this?

[Peter]

Hello Jerry,

I modified the Context menu demo by wrapping RadTreeView in RadWindow, but still I wasn't able to replicate the problem.

<telerik:RadAjaxPanel ID="RadAjaxPanel1" runat="server" LoadingPanelID="RadAjaxLoadingPanel1">
      <telerik:RadWindow ID="RadWindow1" runat="server" VisibleOnPageLoad="true">
          <ContentTemplate>
              <telerik:RadTreeView ID="RadTreeView1" runat="server" AllowNodeEditing="true" OnContextMenuItemClick="RadTreeView1_ContextMenuItemClick"
                  OnClientContextMenuItemClicking="onClientContextMenuItemClicking" OnClientContextMenuShowing="onClientContextMenuShowing"
                  OnNodeEdit="RadTreeView1_NodeEdit">
                  <ContextMenus>
                      <telerik:RadTreeViewContextMenu ID="MainContextMenu" runat="server">
                          <Items>
                            * * *
                          </Items>
                          <CollapseAnimation Type="none" />
                      </telerik:RadTreeViewContextMenu>
                      <telerik:RadTreeViewContextMenu ID="EmptyFolderContextMenu" runat="server">
                          <Items>
                            * * *
                          </Items>
                          <CollapseAnimation Type="none" />
                      </telerik:RadTreeViewContextMenu>
                  </ContextMenus>
                  <Nodes>
                  * * *
          </Nodes>
              </telerik:RadTreeView>
          </ContentTemplate>
      </telerik:RadWindow>
</telerik:RadAjaxPanel>

Can you open a support ticket and send us a simple demo of the issue? This way, we can be more helpful.


Regards, Peter
the Telerik team