Checking to see if Telerik has ever seen this issue, Microsoft Chart on Dock.

3 posts, 0 answers
  1. Sean
    Sean avatar
    200 posts
    Member since:
    Nov 2010

    Posted 15 Aug 2011 Link to this post

    Hi Telerik,

    This is a pretty weird problem. I have done a bit of debugging into it, which hasn't proved fruitful, but did allow me to rule out a few things.

    So, starting it off... I see this when I drill on a Microsoft Chart Control hosted as content in a RadDock, BUT I only see it on IE (Tested IE 9.0.8112).

    The ImageMap for the chart renders to the screen for a second upon clicking of the chart. 
    Here's a pastebin for the imagemap mark-up. Sorry it's not well-spaced..IE slaughtered it.

    Once again, I don't see this issue in any other modern browser. In addition, I moved my chart control to a separate solution, mocked up a couple of data points, and did not see the image map rendered. This is NOT to say that there is conclusive evidence that the issue is on Telerik's side, clearly I could have introduced/removed the issue in another part of my solution, but I am not sure and do not have much debugging information to go on.

    As such, has Telerik experienced this sort of issue in the past? I didn't see any users mention it, but I suspect everyone's using the Telerik Chart Control.

  2. Slav
    Slav avatar
    1359 posts

    Posted 18 Aug 2011 Link to this post

    Hi Sean,

    The described issue hasn't been reported so far and we cannot suggest a specific cause for it, judging by the provided information.

    The problem at hand may be connected with the CSS on the page or with changing the location of the RadDocks in the HTML DOM tree. Could you please specify if the issue occurs when a RadDock is placed inside RadDockZone, if it is out of the dock zone, or in both cases?

    Note that at the current circumstances I am mostly guessing as to what your exact setup is. Please submit a regular support ticket with attached a sample, runnable project that isolates your issue or provide a live URL to your actual project, so that we can examine it locally and provide a more specific answer.
    Kind regards,
    the Telerik team

    Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.

  3. Sean
    Sean avatar
    200 posts
    Member since:
    Nov 2010

    Posted 18 Aug 2011 Link to this post

    Hi Slav,

    Thanks for informing me. Indeed, after moving the chart completely off of the dock and dock zone I still see it happening.. just not in a different solution. It's not the CSS either, but who knows. It could be the fact that it's running in an MVC2 application and some routing issue is conflicting with it. Regardless, its clear it's not a Telerik issue, so no worries on your guys' end. :)

    EDIT: If it helps anyone, I've done a write-up on the issue. I managed to track down the issue, it is being introduced by the usage of ContentPlaceHolders to support a masterpage, but I am not sure of a solution yet.

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