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Captcha Not showing.

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Gary Wedekind
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Gary Wedekind asked on 31 Aug 2012, 08:13 AM
I am trying to use the social share on a page, but the Captcha will not render for the "share via Email"
The site is using the state server "process" for session state and there is caching on the server. 

I have configured the web.conf but I'm not sure what else to try. Is there a way to turn it off and obviously stop its validation as well?

Many Thanks for any help.

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Marin Bratanov
Telerik team
answered on 03 Sep 2012, 02:54 PM
Hi Gary,

There isn't a way to disable the captcha validation, because it is an important security feature that prevents spam.

Regarding the exact problem - is only the image gray in your case, or the entire captcha does not render? I am asking this because in a webfarm/garden scenario the captcha often renders a gray image because the in process session state is not shared among all instances. More information about this issue is available here: http://www.telerik.com/help/aspnet-ajax/captcha-webfarm-and-webgarden.html.

If this does not solve your situation could you provide more details on the problem, for example a simple page that shows a captcha that does not render so we can investigate this case?


Regards,
Marin Bratanov
the Telerik team
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Marin Bratanov
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