Patrick Cravens
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Patrick Cravens
asked on 08 Feb 2008, 03:53 PM
On prometheus - we have buttons that swap out user controls (loading and unloading). We are using an ajax manager in the page and then AjaxifyingSelf in the user controls code behind. This works great in firefox.
The weird thing is on ie 7 - the browser hangs until i move the mouse and then it is almost instant ajax return. Very very weird. I cannot believe it myself. Anyone seen this? Anyone have any ideas on how to address? I don't have any onblur handlers or anything of the sort. simple button, simple panel, simple radajaxmanager, simple controls.add(XXX) and controls.clear()...
3 Answers, 1 is accepted
0
Hello Patrick,
I've just tested such a scenario locally and could not reproduce such a problem. Which are the controls added in the AjaxSettings, what version of Prometheus do you use (latest is Q3 SP1) and do you have all updates for IE 7? As you know Prometheus is based on MS AJAX and you might try this with UpdatePanel just for the sake of testing. If the problem is no longer observed, we would definitely like to take a look at a project that replicates the issue.
Sincerely yours,
Steve
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center
I've just tested such a scenario locally and could not reproduce such a problem. Which are the controls added in the AjaxSettings, what version of Prometheus do you use (latest is Q3 SP1) and do you have all updates for IE 7? As you know Prometheus is based on MS AJAX and you might try this with UpdatePanel just for the sake of testing. If the problem is no longer observed, we would definitely like to take a look at a project that replicates the issue.
Sincerely yours,
Steve
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center
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Patrick Cravens
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Rank 2
Rank 2
answered on 08 Feb 2008, 10:02 PM
i opened a support ticket with code included. please help as we want to upgrade soon but this is a bit of a show stopper.
0
Hi guys,
Since another client states that the same problem is encountered, here is the reply to Patrick's ticket:
"I haven't been able to reproduce any of the problems you mentioned. The very millisecond I click on the Bravo Button, the "Bravo" user control is loaded (I haven't moved mouse or touched keyboard). Also no errors occur on clicking it and looking at your code, there isn't a reason why one should occur. Have you tested this on another machine with IE7? In case this is corporate environment and all machines are exact copies, it would be best to provide us with OS version, IE 7 version and all installed add-ons. However we believe that you should be able to observe the same problem with MS UpdatePanel as our RadAjax is built on top of it and we are not changing any of its update functionalities."
If anyone else has encountered the same problem, please test on another machine and if it is reproducible on multiple machines - send us the project so that we can investigate. Of course testing with MS UpdatePanel first would be nice in order to verify if this is a telerik issue in first place.
Regards,
Steve
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center
Since another client states that the same problem is encountered, here is the reply to Patrick's ticket:
"I haven't been able to reproduce any of the problems you mentioned. The very millisecond I click on the Bravo Button, the "Bravo" user control is loaded (I haven't moved mouse or touched keyboard). Also no errors occur on clicking it and looking at your code, there isn't a reason why one should occur. Have you tested this on another machine with IE7? In case this is corporate environment and all machines are exact copies, it would be best to provide us with OS version, IE 7 version and all installed add-ons. However we believe that you should be able to observe the same problem with MS UpdatePanel as our RadAjax is built on top of it and we are not changing any of its update functionalities."
If anyone else has encountered the same problem, please test on another machine and if it is reproducible on multiple machines - send us the project so that we can investigate. Of course testing with MS UpdatePanel first would be nice in order to verify if this is a telerik issue in first place.
Regards,
Steve
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center