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Can't display certain PDF Files

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Tim
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Tim asked on 18 Dec 2014, 12:01 PM
Hello Telerik Team,

I have problems to display certain PDF Files. This time I don't even get a blank page as it was the case with the missing JBIG2Decode filter

Telerik user Georges already provides an example for a non working PDF File.

However I will just upload another one.

Thank you,
Joel

Note: I had to tamper with the file extension to surpass your "Allowed extensions" filter.

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Deyan
Telerik team
answered on 18 Dec 2014, 02:25 PM
Hello Joel,

Thank you for contacting us.

The sent file uses encryption algorithm 4 which is currently not supported in RadPdfViewer. We have logged this feature request in Telerik's feedback portal. You can vote for it and follow its implementation progress by following this link to encryption algorithm 4 feedback item.

If you have any other questions or concerns do not hesitate to contact us again.

Regards,
Deyan
the Telerik team
 

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