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Can't close menu on iPad

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This is a migrated thread and some comments may be shown as answers.

Andreas asked on 17 Jan 2017, 10:34 AM

Hi,

When using ClickToOpen and ItemTemplates, the menu cannot be closed by touching the root item on mobile Safari (iPad)!

Works if not using ItemTemplates, it also works on desktop browsers!

Sample:

<%@ Page Language="vb" AutoEventWireup="false" CodeBehind="menu.aspx.vb" Inherits="TestaTredjepartWeb.menu" %>

<!DOCTYPE html>

<html xmlns="http://www.w3.org/1999/xhtml">

<head runat="server">

<title></title>

</head>

<body>

<form id="form1" runat="server">

<asp:ScriptManager ID="s" runat="server">

</asp:ScriptManager>

<div>

<telerik:RadMenu ID="menu" runat="server" RenderMode="Lightweight" ClickToOpen="true">

<Items>

<telerik:RadMenuItem Value="item1" Text="Test1">

<Items>

<telerik:RadMenuItem Text="1"></telerik:RadMenuItem>

<telerik:RadMenuItem Text="2"></telerik:RadMenuItem>

<telerik:RadMenuItem Text="3"></telerik:RadMenuItem>

<telerik:RadMenuItem Text="4"></telerik:RadMenuItem>

</Items>

<ItemTemplate>

Click Here

</ItemTemplate>

</telerik:RadMenuItem>

</Items>

</telerik:RadMenu>

</div>

</form>

</body>

</html>

On an iPad, click the menu to open it, then it cannot be closed by clicking the menu item again...

Regards
Andreas

3 Answers, 1 is accepted

answered on 20 Jan 2017, 09:21 AM

Hi Andreas,

Thank you for reporting this issue. I reproduced it on my side as well and I logged it for fixing. You may track its status, vote for it and add comments using the following Ideas & Feedback Portal item. As a small token of gratitude for reporting this issue and in order to compensate you for the inconveniences caused by it, I updated your Telerik points.

Regards,
Dimitar
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