Bug: GridButtonColumn, ConfirmDialogType="RadWindow", & IE 7.0 - OK & Cancel don't work

[Clarence]

Version: 2009.2 701

Problem:
    The RadConfirm OK & Cancel buttons do not work for the GridButtonColumn when used in IE 7.0.

Questions:
Has anyone else ran into this problem?  If so, have you found a fix that doesn't involve updating to IE 8 or using client side deletion?

Work-Around:
Set ConfirmDialogType="Classic"

Code: Here is enough code to re-produce the problem:

<telerik:GridButtonColumn  ConfirmDialogType="RadWindow" HeaderText="Delete" ButtonType="ImageButton"  ImageUrl="Delete.gif" ConfirmTitle="Delete Record" ConfirmText="Are you sure you want to delete this record?" CommandName="Delete">
<HeaderStyle Width="55px" />
</telerik:GridButtonColumn>

[Martin]

Hi Clarence,

I tried to reproduce your problem locally but RadWindow buttons performed as expected.
Please find attached a sample project proving this. If your scenario is different or you need further assistance please write back to us providing a sample code or a page.

Regards,
Martin
the Telerik team

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[Clarence]

Hi Martin,
      Thanks for preparing that sample.  Unfortunately, using the sample you sent me I was unable to click the OK or the Cancel button when deleting or trying to edit a record.  For some reason this problem only occurs in IE 7.0 for me.  It works fine in Firefox, and IE 8.0.  The interesting thing is that I can still click the x on the radConfirm dialog box, in order to close the the radConfirm dialog box.  I think for now I will just have to use the classic dialog box.  Perhaps when I have a moment I will dig into the source code.

[Martin]

Hello Clarence,

I tried to reproduce the problem both in IE7 and in IE8 (set in compatibility view) but in both cases everything worked as expected.
I am attaching a small sample video showing that. I would offer you to send us a sample simplified project so we can run it locally and find where the problem comes from.

Regards,
Martin
the Telerik team

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[Chad]

Did you ever find a solution to this problem? I'm experiencing the same thing. I've tested and it works OK in Firefox but not in IE8.

As a side note, I have a javascript function that utilizes the radconfirm function elsewhere in my applicaiton and that works fine. But when I use the GridButtonColumn confirmation feature the OK and Cancel buttons don't work.

[Martin]

Hello Chad,

As stated in my last post we were not able to reproduce the issue locally. Based on that I think it will be best if you can open a support ticket and send us a simple running project demonstrating the problem (and step-by-step instructions on doing so). This way we will be able to debug it and provide you with detailed information about the cause of the error.

Regards,
Martin
the Telerik team

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[Firoz Ansari]

Hi,
Is there any fix of this issue? I am facing same issue with my radconfirm implementation in IE7 browser. If I click on "Ok" or "Cancel" button of the confirmation box in IE7 it's not responding at all though I can close confirmation box by clicking close button. As reported above, In my Firefox, everything works just fine. Please advice.

Thanks,
Firoz Ansari

[Firoz Ansari]

I can also replicate this issue in IE8 (Version: 8.0.6001.18702) as well.

[Firoz Ansari]

Here is my assessment on issue. I thought it might help.

Here is rendered code with Ok button:

<a href="javascript:void(0);" class="rwPopupButton" onclick="$find('confirm1292014532395').close(true);">
<span class="rwOuterSpan"><span class="rwInnerSpan">OK</span></span>
</a>

I tried to directly run following javascript in IE Web Developer extension and it's able to close confirmation box but it also shows "undefined" error message in output.

>>$find('confirm1292015793811').close(true);
undefined

And if I dynamically change the onclick event of Ok button as follows, browser able to close window successfully without any glitch.

var o=$find('confirm1292015793811'); o.close(true);

Also please let me know if there is anyway I can change events of both buttons through code?

- Firoz Ansari

[O'Man]

Hi

I are used this example and it is works like a rifle:

http://demos.telerik.com/aspnet-ajax/grid/examples/dataediting/alleditablecolumns/defaultcs.aspx

Tanks

Omi