BUG: AutoTooltipify property ignored if no targetcontrols set

[Charles]

Hi,

I am trying to use a RadTooltipManager for a scheduler application. I add to the targetcontrols collection programmatically in the appointmentcreated event handler, however when the page runs any default tooltips on the page (i.e. my RadCalendar control) shows the RadTooltip even though the AutoTooltipify property is set.

Example code:

UI:

<%@ Register Assembly="Telerik.Web.UI" Namespace="Telerik.Web.UI" TagPrefix="telerik" %>

<asp:Content ID="Content1" ContentPlaceHolderID="cntrlMainPlaceHolder" Runat="Server">
        <asp:UpdatePanel ID="cntrlTest" UpdateMode="Conditional">
            <ContentTemplate>
                <telerik:RadCalendar ID="cntrlDiaryCalendar" AutoPostBack="true" EnableMultiSelect="false" Width="100%" runat="server" />
            </ContentTemplate>
        </asp:UpdatePanel>

        <asp:UpdatePanel runat="server" ID="UpdatePanel1" UpdateMode="Conditional">
            <ContentTemplate>
                <telerik:RadScheduler runat="server" ID="RadScheduler1" Width="750px" Skin="WebBlue"
                    EnableEmbeddedSkins="True" TimeZoneOffset="03:00:00" SelectedDate="2008-09-11"
                    DayStartTime="08:00:00" DayEndTime="18:00:00"
                    DataKeyField="ID" DataSubjectField="Subject" DataStartField="Start" DataEndField="End"
                    DisplayDeleteConfirmation="false">
                <TimelineView UserSelectable="false" />
                <AppointmentTemplate>
                    XX
                </AppointmentTemplate>
                </telerik:RadScheduler>
                <telerik:RadToolTipManager runat="server" ID="RadToolTipManager1" Width="300" Height="150"
                    Skin="WebBlue" Animation="None" Position="BottomRight" Sticky="true" Text="Loading..." AutoTooltipify="false"
                 >
                    <TargetControls>
                        <telerik:ToolTipTargetControl TargetControlID="xx" IsClientID="true" />
                    </TargetControls>
                 </telerik:RadToolTipManager>
                   <asp:Timer ID="tmrTest" Interval="1" Enabled="true" runat="server" />
            </ContentTemplate>
        </asp:UpdatePanel>


</asp:Content>

Code:

Partial Class Test
    Inherits System.Web.UI.Page

    Protected Sub RadToolTipManager1_AjaxUpdate(ByVal sender As Object, ByVal e As Telerik.Web.UI.ToolTipUpdateEventArgs) Handles RadToolTipManager1.AjaxUpdate

    End Sub

    Protected Sub RadScheduler1_AppointmentCreated(ByVal sender As Object, ByVal e As Telerik.Web.UI.AppointmentCreatedEventArgs) Handles RadScheduler1.AppointmentCreated
        RadToolTipManager1.TargetControls.Add(e.Appointment.ClientID, True)
    End Sub

    Protected Sub tmrTest_Tick(ByVal sender As Object, ByVal e As System.EventArgs) Handles tmrTest.Tick
        tmrTest.Enabled = False
        getdata()
    End Sub

    Private Sub getdata()
        Dim oItems As New List(Of Appointment)
        oItems.Add(New Appointment(1, "testing", Date.Now))
        RadScheduler1.DataSource = oItems
        RadScheduler1.DataBind()
    End Sub
End Class

Public Class Appointment
    Private _id As Integer = 0
    Private _Subject As String = String.Empty
    Private _Start As DateTime = Date.Now

    Public ReadOnly Property Id() As Integer
        Get
            Return _id
        End Get
    End Property

    Public ReadOnly Property Subject() As String
        Get
            Return _Subject
        End Get
    End Property

    Public ReadOnly Property Start() As DateTime
        Get
            Return _Start
        End Get
    End Property

    Public ReadOnly Property [End]() As DateTime
        Get
            Return Start.AddHours(1)
        End Get
    End Property

    Public Sub New(ByVal Id As Integer, ByVal Subject As String, ByVal Start As DateTime)
        _id = Id
        _Subject = Subject
        _Start = Start
    End Sub

End Class

Regards

[Svetlina Anati]

Hello Charles,

I prepared a sample demo project based on the provided code in order to reproduce the problem but unfortunately to no avail. The browser tooltips are shown for the calendar instead of RadToolTips and as far as I understood this is your requirement.

Would you please examine the attached project and screenshot and tell me whether I am doing something wrong?

In case your problem persists, please modify the attached demo in order to reproduce the problem, open a new support ticket and send it back to me along with a detailed explanation of the reproduction steps and the desired behavior. Once I receive it I will do my best to modify it according to your needs.

All the best,
Svetlina
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.

[Conan Galloway]

Hello

I am having the same problem.  An item that I noticied that might be affecting why you are not recreating the problem is that if autotooltipify is set to false on the control the problem will not occur on initial load and other controls use the browser tooltip.  When my page either posts back or call backs I get the problem.  In my example it is when I filter my RadGrid containing the RadToolTips.

A quick but unelegant solution is to add a control (I used a 1px image) and set it's visible property to false.  I then added that single control to the RadToolTip manager and the manager does not seem to be autotooltipifying the other controls.

Hope this helps.

Conan Galloway

[Svetlina Anati]

Hi guys,

We are currently working on resolving this issue which occurs only in specific configuration and only when the RadToolTipManager is updated by using AJAX - in a postback scenario the problem does not occur. However, the solution is more simple than the one described by Conan - it is not necessary to add an additional control to the page at all - you can set an imaginary string as a TargetControlID and you should also set the isClientID property to true in order to avoid an error that the control does not exist.

Regards,
Svetlina
the Telerik team

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