Broken image in Image Editor

5 posts, 0 answers
  1. timmy
    timmy avatar
    41 posts
    Member since:
    Dec 2006

    Posted 20 Mar 2012 Link to this post

    Hi,

    I've just upgraded to the latest and greatest ASP.Net AJAX controls and everything works fine apart from the image that is displayed in the image editor. When I click an image in the image manager the image is displayed fine but when I click the image editor button the image briefly appears but then is replaced by a broken image symbol. If I save the broken image, it then displays fine as a new image within the image manager. I am not using a custom content provider.

    Attached is a screen shot showing the image editor.

    Any ideas?

    Thanks

    Tim Metcalfe
  2.
  3. Dobromir
    Admin
    Dobromir avatar
    1633 posts

    Posted 23 Mar 2012 Link to this post

    Hi Tim,

    I tried to reproduce the reported problem locally, but to no avail. Could you please verify that you have Telerik.Web.UI.WebResource.axd handler registered in the web.config?
    <system.web>
       . . . .
      <httpHandlers>
        <add path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" validate="false" />
      </httpHandlers>
    </system.web>

    If you do have the above handler registered, could you please open a formal support ticket and provide a sample fully runnable project and / or a live URL reproducing the problem so we can investigate it further?

    All the best,
    Dobromir
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  5. Azadeh
    Azadeh avatar
    11 posts
    Member since:
    Mar 2012

    Posted 26 Mar 2012 Link to this post

    Hi.
    I have the same problem. but already exist this line in my web.config file!!
    Thanks,
  7. Dobromir
    Admin
    Dobromir avatar
    1633 posts

    Posted 26 Mar 2012 Link to this post

    Hi Azadeh,

    Could you please open a formal support ticket and provide a sample fully runnable project and / or a Live URL reproducing the issue, so we can investigate it further?

    All the best,
    Dobromir
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  9. timmy
    timmy avatar
    41 posts
    Member since:
    Dec 2006

    Posted 26 Mar 2012 Link to this post

    Hi,

    I didn't have that line in the web.config file but it has made no difference. I will open a formal support ticket.

    Thanks

    Tim
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