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Blank Editor 5.8

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WebParts for SharePoint
This is a migrated thread and some comments may be shown as answers.
Dave
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Dave asked on 16 May 2012, 08:57 AM
I just upgraded the editor on our site from 4.x to 5.8.x. because the original one just began blanking out today all of a sudden.  I got the binding redirects into the web.config so the site's not erroring out now; however, when I go to the list form where I'm supposed to be using it, the editor is still blank.  This can be explained by the javascript errors I'm getting, which I'll list below:

Sys is undefined (
On the form page at this line: Sys.WebForms.PageRequestManager._initialize('ctl00$SPWebPartManager1$g_2a0d2d04_10f6_44c4_a6a8_cd5734c12b7f$ff2_1$ctl00$ctl00$TelerikScriptManager', document.getElementById('aspnetForm'));

 

)

Type is undefined (MOSSEditorTools.js Line 25, Character 1)

Sys is undefined (
On the form page at this line:
WebForm_AutoFocus('ctl00_SPWebPartManager1_g_2a0d2d04_10f6_44c4_a6a8_cd5734c12b7f_ff1_1_ctl00_ctl00_TextField');Sys.Application.initialize();
)

I think I've seen somewhat similar threads to this, but I couldn't quite make the connection.  Any relevant advice would be MUCH appreciated.

~David

 

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Rumen
Telerik team
answered on 17 May 2012, 02:53 PM
Hi David,

The "Sys is undefined error" means that the site is not Ajaxified, but RadEditor for MOSS 5.x is an ASP.NET AJAX control.

You can see how to modify the web.config file of your web application in the following help articles:

My suggestion is to also see the following help article: Upgrade Instructions from version 4.x to version 5.x.

Best regards,
Rumen
the Telerik team
Learn how the Telerik controls can be integrated in SharePoint 2007/2010 from this resource. To watch them in action, explore our online SharePoint 2010 and SharePoint 2007 demo sites.
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Dave
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answered on 18 May 2012, 03:33 PM
That was it.  Once I added the settings to the web.config for ajax 3.5 it started working.  I'm just not sure I understand why the original version was working in the first place.  In any case, thanks a lot Rumen!
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Rumen
Telerik team
answered on 19 May 2012, 08:35 AM
Hello,

RadEditor for MOSS 4.x is based on the classic RadEditor for ASP.NET, which is not ASP.NET AJAX based. This is the difference.

All the best,
Rumen
the Telerik team
Learn how the Telerik controls can be integrated in SharePoint 2007/2010 from this resource. To watch them in action, explore our online SharePoint 2010 and SharePoint 2007 demo sites.
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