AsyncUpload not visible

[Sravanthi]

Hi,
I am using asyncupload (version 2011.1.413.35)  in sitecore as in the demo.
http://demos.telerik.com/aspnet-ajax/upload/examples/async/ajaxprocessing/defaultcs.aspx?product=asyncupload

Though the control shows up in the designer, the select button is not visible on the page.

Here are the snippets of web.config.

<system.webServer>
   <modules>
     <remove name="ScriptModule" />
     <remove name="WebDAVModule" />
     <add type="Sitecore.Nexus.Web.HttpModule,Sitecore.Nexus" name="SitecoreHttpModule" />
     <add type="Sitecore.Resources.Media.UploadWatcher, Sitecore.Kernel" name="SitecoreUploadWatcher" />
     <add type="Sitecore.IO.XslWatcher, Sitecore.Kernel" name="SitecoreXslWatcher" />
     <add type="Sitecore.IO.LayoutWatcher, Sitecore.Kernel" name="SitecoreLayoutWatcher" />
     <add type="Sitecore.Configuration.ConfigWatcher, Sitecore.Kernel" name="SitecoreConfigWatcher" />
     <add name="RadUploadModule" preCondition="integratedMode" type="Telerik.Web.UI.RadUploadHttpModule" />
     <add name="ScriptModule" preCondition="managedHandler" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
     <remove name="Session" />
     <add name="Session" type="System.Web.SessionState.SessionStateModule" preCondition="" />
     <add type="Sitecore.Resources.Media.MediaRequestSessionModule, Sitecore.Kernel" name="MediaRequestSessionModule" />
     <add name="RadCompression" type="Telerik.Web.UI.RadCompression" preCondition="integratedMode,runtimeVersionv2.0" />
     <add name="CalendarScriptModule" type="Sitecore.Modules.CalendarScriptModule, Sitecore.Calendar" />
   </modules>
   <handlers>
     <remove name="WebServiceHandlerFactory-Integrated" />
     <remove name="ScriptHandlerFactory" />
     <remove name="ScriptHandlerFactoryAppServices" />
     <remove name="ScriptResource" />
     <add name="Telerik_Web_UI_WebResource_axd" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" />
     <add name="WebDAVRoot" path="*" verb="OPTIONS,PROPFIND" modules="IsapiModule" scriptProcessor="%windir%\Microsoft.NET\Framework\v2.0.50727\aspnet_isapi.dll" resourceType="Unspecified" preCondition="classicMode,runtimeVersionv2.0,bitness32" />
     <add name="WebDAVRoot64" path="*" verb="OPTIONS,PROPFIND" modules="IsapiModule" scriptProcessor="%windir%\Microsoft.NET\Framework64\v2.0.50727\aspnet_isapi.dll" resourceType="Unspecified" preCondition="classicMode,runtimeVersionv2.0,bitness64" />
     <add verb="*" path="sitecore_webDAV.ashx" type="Sitecore.Resources.Media.WebDAVMediaRequestHandler, Sitecore.Kernel" name="Sitecore.WebDAVMediaRequestHandler" />
     <add verb="*" path="sitecore_media.ashx" type="Sitecore.Resources.Media.MediaRequestHandler, Sitecore.Kernel" name="Sitecore.MediaRequestHandler" />
     <add verb="*" path="sitecore_xaml.ashx" type="Sitecore.Web.UI.XamlSharp.Xaml.XamlPageHandlerFactory, Sitecore.Kernel" name="Sitecore.XamlPageRequestHandler" />
     <add verb="*" path="sitecore_icon.ashx" type="Sitecore.Resources.IconRequestHandler, Sitecore.Kernel" name="Sitecore.IconRequestHandler" />
     <add verb="*" path="sitecore_feed.ashx" type="Sitecore.Shell.Feeds.FeedRequestHandler, Sitecore.Kernel" name="Sitecore.FeedRequestHandler" />
     <add name="ScriptHandlerFactory" verb="*" path="*.asmx" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
     <add name="ScriptHandlerFactoryAppServices" verb="*" path="*_AppService.axd" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
     <add name="ScriptResource" verb="GET,HEAD" path="ScriptResource.axd" preCondition="integratedMode" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
     <add name="Telerik_Web_UI_DialogHandler_aspx" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" />
     <add name="Telerik_Web_UI_SpellCheckHandler_axd" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" />
     <add name="ChartImage_axd" path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler" verb="*" preCondition="integratedMode,runtimeVersionv2.0" />

   </handlers>
   <validation validateIntegratedModeConfiguration="false" />
   <security>
     <requestFiltering>
       <requestLimits maxAllowedContentLength="524288000" />
     </requestFiltering>
   </security>
 </system.webServer>


<httpModules>
       <add type="Sitecore.Nexus.Web.HttpModule,Sitecore.Nexus" name="SitecoreHttpModule" />
       <add type="Sitecore.Resources.Media.UploadWatcher, Sitecore.Kernel" name="SitecoreUploadWatcher" />
       <add type="Sitecore.IO.XslWatcher, Sitecore.Kernel" name="SitecoreXslWatcher" />
       <add type="Sitecore.IO.LayoutWatcher, Sitecore.Kernel" name="SitecoreLayoutWatcher" />
       <add type="Sitecore.Configuration.ConfigWatcher, Sitecore.Kernel" name="SitecoreConfigWatcher" />
       <add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule" />
       <add name="RadCompression" type="Telerik.Web.UI.RadCompression" />
       <add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
     </httpModules>
     <httpHandlers>
       <add path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*"  />
       <add verb="*" path="sitecore_webDAV.ashx" type="Sitecore.Resources.Media.WebDAVMediaRequestHandler, Sitecore.Kernel" />
       <add verb="*" path="sitecore_media.ashx" type="Sitecore.Resources.Media.MediaRequestHandler, Sitecore.Kernel" />
       <add verb="*" path="sitecore_xaml.ashx" type="Sitecore.Web.UI.XamlSharp.Xaml.XamlPageHandlerFactory, Sitecore.Kernel" />
       <add verb="*" path="sitecore_icon.ashx" type="Sitecore.Resources.IconRequestHandler, Sitecore.Kernel" />
       <add verb="*" path="sitecore_feed.ashx" type="Sitecore.Shell.Feeds.FeedRequestHandler, Sitecore.Kernel" />
       <remove verb="*" path="*.asmx" />
       <add verb="*" path="*.asmx" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
       <add verb="*" path="*_AppService.axd" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />
       <add verb="GET,HEAD" path="ScriptResource.axd" validate="false" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" />

       <add verb="*" path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" />
       <add verb="*" path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" />
     </httpHandlers>

Is the handler registration correct? In which cases does the control not show?

Thanks,
Satya.

[Bozhidar]

Hello Sravanthi,

Your web.config seems ok, but in order for us to troubleshoot the problem please send the code for the page where you are using the control. Also could you capture a video recording showing the problem and upload it with Jing and attach the url here.

Best wishes,
Bozhidar
the Telerik team