7 Answers, 1 is accepted
0
Hi Thomas,
Thank you for contacting us.
In order for you to access the software downloads, please follow these steps: Developer Productivity >> Your Account >> Downloads.
Also, here's a link where you can find Instructions on how to upgrade an ASP.NET AJAX trial to a purchased ASP.NET AJAX license: http://www.telerik.com/help/aspnet-ajax/installupgrading.html.
I hope this helps. If you need any additional assistance, please let me know.
Kind regards,
Donna
the Telerik team
Thank you for contacting us.
In order for you to access the software downloads, please follow these steps: Developer Productivity >> Your Account >> Downloads.
Also, here's a link where you can find Instructions on how to upgrade an ASP.NET AJAX trial to a purchased ASP.NET AJAX license: http://www.telerik.com/help/aspnet-ajax/installupgrading.html.
I hope this helps. If you need any additional assistance, please let me know.
Kind regards,
Donna
the Telerik team
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Thomas
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answered on 22 Oct 2010, 02:11 PM
Hi Donna,
Thanks for your quick reply. What confuses me a bit is that I haven´t received any key to "unlock" our trial product. Should I not have that?
Best Regards,
Thomas Andersson
Thanks for your quick reply. What confuses me a bit is that I haven´t received any key to "unlock" our trial product. Should I not have that?
Best Regards,
Thomas Andersson
0
Hi Thomas,
The developer version of RadControls for ASP.NET AJAX does not use a license key. All you need to do is to upgrade the trial Telerik.Web.UI.dll with the developer one as it is explained in the http://www.telerik.com/help/aspnet-ajax/installupgrading.html article.
All the best,
Rumen
the Telerik team
The developer version of RadControls for ASP.NET AJAX does not use a license key. All you need to do is to upgrade the trial Telerik.Web.UI.dll with the developer one as it is explained in the http://www.telerik.com/help/aspnet-ajax/installupgrading.html article.
All the best,
Rumen
the Telerik team
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Thomas
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answered on 25 Oct 2010, 07:53 PM
Hi Ruman,
And thanks for your reply. I have now downloaded and installed the dev verision of ASP.Net AJAX. I´ve found a new dll called "Telerik.Web.Design.dll" under the folder "C:\Windows\Microsoft.NET\assembly\GAC_MSIL\Telerik.Web.Design\v4.0_2010.2.929.40__121fae78165ba3d4". I simply removed the old dll with the same name from References in my Visual Studio 2010 project and added a new reference to new "Telerik.Web.Design.dll". Is that correct and is there a simple way of finding out if I have succeded with my upgrade?
What is getting me a bit confused is that there is an old dll called "Telerik.web.ui trial version" and I do not know if this should be replaced with a new dll or perhaps even removed?
Best Regards,
Thomas Andersson
And thanks for your reply. I have now downloaded and installed the dev verision of ASP.Net AJAX. I´ve found a new dll called "Telerik.Web.Design.dll" under the folder "C:\Windows\Microsoft.NET\assembly\GAC_MSIL\Telerik.Web.Design\v4.0_2010.2.929.40__121fae78165ba3d4". I simply removed the old dll with the same name from References in my Visual Studio 2010 project and added a new reference to new "Telerik.Web.Design.dll". Is that correct and is there a simple way of finding out if I have succeded with my upgrade?
What is getting me a bit confused is that there is an old dll called "Telerik.web.ui trial version" and I do not know if this should be replaced with a new dll or perhaps even removed?
Best Regards,
Thomas Andersson
0
Thomas
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answered on 25 Oct 2010, 08:18 PM
Hi Ruman,
Sorry for not reading your answer correctly. I will try to add a reference to the new "Telerik.Web.UI.dll".
Best Regards,
Thomas Andersson
Sorry for not reading your answer correctly. I will try to add a reference to the new "Telerik.Web.UI.dll".
Best Regards,
Thomas Andersson
0
Thomas
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answered on 25 Oct 2010, 08:53 PM
Hi Ruman,
I´ve now done the following:
1. Installed the dev verision of ASP.Net AJAX.
2. Removed the old "Telerik.Web.UI.dll" from refences under my Visual Studio 2010 project.
3. Added a reference to the (new?)"Telerik.Web.UI.dll" under the folder "C:\Program Files (x86)\Telerik\RadControls for ASP.NET AJAX Q2 2010\Bin35"
4. Rebild my project with no errors.
However I´m getting the following error:
Server Error in '/' Application.
Parser Error Message: Could not load file or assembly 'Telerik.Web.UI' or one of its dependencies. The system cannot find the file specified.
Source Error:
Source File: none Line: 0
Assembly Load Trace: The following information can be helpful to determine why the assembly 'Telerik.Web.UI' could not be loaded.
Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.1
It seems that that my new "Telerik.Web.UI.dll" is not found? Would you know if the new dev version of this dll is found under the folder ""C:\Program Files (x86)\Telerik\RadControls for ASP.NET AJAX Q2 2010\Bin35"?
Best Regards,
Thomas Andersson
I´ve now done the following:
1. Installed the dev verision of ASP.Net AJAX.
2. Removed the old "Telerik.Web.UI.dll" from refences under my Visual Studio 2010 project.
3. Added a reference to the (new?)"Telerik.Web.UI.dll" under the folder "C:\Program Files (x86)\Telerik\RadControls for ASP.NET AJAX Q2 2010\Bin35"
4. Rebild my project with no errors.
However I´m getting the following error:
Server Error in '/' Application.
Parser Error
Description: An error occurred during the parsing of a resource required to service this request. Please review the following specific parse error details and modify your source file appropriately.Parser Error Message: Could not load file or assembly 'Telerik.Web.UI' or one of its dependencies. The system cannot find the file specified.
Source Error:
|
Source File: none Line: 0
Assembly Load Trace: The following information can be helpful to determine why the assembly 'Telerik.Web.UI' could not be loaded.
|
Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.1
It seems that that my new "Telerik.Web.UI.dll" is not found? Would you know if the new dev version of this dll is found under the folder ""C:\Program Files (x86)\Telerik\RadControls for ASP.NET AJAX Q2 2010\Bin35"?
Best Regards,
Thomas Andersson
0
Hi Thomas,
I saw in the provided error details that your project runs on .NET 4.0. That is why you should use the Telerik.Web.UI.dll from the Bin40 installation folder.
Please, try the following steps to solve the problem:
1) Delete the Telerik.Web.UI.dll in the Bin folder of your project and remove the reference to it in the Solution Explorer of Visual Studio.
2) Manually copy the Telerik.Web.UI.dll placed in the Bin40 installation folder and paste it in the bin folder of your project.
3) Add a reference to the new Telerik.Web.UI.dll located in the bin folder of your project.
This should fix the issue.
If you still experience the problem, isolate it in a sample working project and send it for examination through a support ticket.
Best regards,
Rumen
the Telerik team
I saw in the provided error details that your project runs on .NET 4.0. That is why you should use the Telerik.Web.UI.dll from the Bin40 installation folder.
Please, try the following steps to solve the problem:
1) Delete the Telerik.Web.UI.dll in the Bin folder of your project and remove the reference to it in the Solution Explorer of Visual Studio.
2) Manually copy the Telerik.Web.UI.dll placed in the Bin40 installation folder and paste it in the bin folder of your project.
3) Add a reference to the new Telerik.Web.UI.dll located in the bin folder of your project.
This should fix the issue.
If you still experience the problem, isolate it in a sample working project and send it for examination through a support ticket.
Best regards,
Rumen
the Telerik team
Do you want to have your say when we set our development plans?
Do you want to know when a feature you care about is added or when a bug fixed?
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