api/reports/clients connection timeout telerik report - the user must see an error message if the API didn't get the 200 status

[Efren]

Hi Telerik,

Good day.

api/reports/clients connection timeout telerik report"


Sometimes we have this errors that the Telerik Reporting API wasn't able to connect successfully or didn't achieve that 200 OK status. (Or sometimes its status is pending and won't proceed)
Is there a way that we can somehow "alert" the error message using JavaScript to the user so that we will be able to easily determine the cause (without pressing F12 or inspect element) on an instance that the menu tabs on top of the report (the reporting viewer template) appeared while the report in the middle doesn't display.


Thanks in advance.

[Stef]

Hello Efren,

Please check if using the viewer's error event helps you to handle this type of errors. For more details check my post in the Custom Report Resolver exception forum thread.

If you need further help, please eleborate on the received timeout error, post the exception stack trace and the service's cache configuration.

Regards,
Stef
Telerik

[Efren]

Hi Stef,

Will try this.
Thanks so much for the help.