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Animated Gif not showing for long running reports

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Iain
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Iain asked on 17 Nov 2010, 05:32 PM
"Generating Report" animation displays during design time preview but fails to show in deployed web site. This is critical as one of the reports may take up to 3 minutes to be created.

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Steve
Telerik team
answered on 17 Nov 2010, 05:57 PM
Hello Iain,

This bug slipped into the Q2 SP1 release. Upgrade to the latest official Q3 2010 release where the problem has been fixed.

Sincerely yours,
Steve
the Telerik team
See What's New in Telerik Reporting in Q3 2010 on Wednesday, November 17, 11am Eastern Time: Register here>>
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Iain
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answered on 17 Nov 2010, 09:26 PM
Applied Q3 2010. Issue still remains
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Steve
Telerik team
answered on 18 Nov 2010, 08:39 AM
Hi Iain,

We've not been able to reproduce this locally. Can you share whether this happens on all browsers or on specific one? Also are you able to see the loading image if you run the demo reports installed with the Q3 release? Please open the Visual Studio examples, set the web site as starting project, run it, select a long running report (e.g. Report Book) and let us know of the outcome.
If the problem occurs only in your application, then you must have global styles or themes applied on the page - disable them temporary to verify if they are the culprit. If this proves to be the case, make sure that styles/themes do not affect html elements directly, but are applied through the CssClass property to your controls.

Regards,
Steve
the Telerik team
See What's New in Telerik Reporting in Q3 2010 on Wednesday, November 17, 11am Eastern Time: Register here>>
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