Hi,
Using the latest version of your controls 2011.1.315.40 I have an issue where non of the radcontrols display there graphics when used in Internet Explorer 9 and with SSL. If I use any other browser including IE8 all works correctly.
I have attached a picture of what the RadGridView looks like when running under IE9 and SSL. All your controls do the same thing.
Is this a bug or am I missing something.
Thanks
Using the latest version of your controls 2011.1.315.40 I have an issue where non of the radcontrols display there graphics when used in Internet Explorer 9 and with SSL. If I use any other browser including IE8 all works correctly.
I have attached a picture of what the RadGridView looks like when running under IE9 and SSL. All your controls do the same thing.
Is this a bug or am I missing something.
Thanks
2 Answers, 1 is accepted
0
Hi Paul,
Is your SSL connection working with some type of URL rewriting (e.g. any SSL redirectors that use regular expressions to determine the pages that need to use SSL)? In this scenario, web resource handlers (with extension .axd) may be excluded from SSL encryption. If your browser is configured to not accept non-encrypted data on an encrypted page, this is why your page cannot load scripts and skins of RadControls - the HTTP handler cannot be accessed. If this is the case, you can refer to this forum thread for some suggestions on how to solve.
If this issue continues, can you send us a live URL we can test from our side? This will help us better understand your scenario.
Greetings,
Veli
the Telerik team
Is your SSL connection working with some type of URL rewriting (e.g. any SSL redirectors that use regular expressions to determine the pages that need to use SSL)? In this scenario, web resource handlers (with extension .axd) may be excluded from SSL encryption. If your browser is configured to not accept non-encrypted data on an encrypted page, this is why your page cannot load scripts and skins of RadControls - the HTTP handler cannot be accessed. If this is the case, you can refer to this forum thread for some suggestions on how to solve.
If this issue continues, can you send us a live URL we can test from our side? This will help us better understand your scenario.
Greetings,
Veli
the Telerik team
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Paul
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answered on 20 May 2011, 09:44 AM
Hi Veli,
I think your right about .axd file being excluded from SSL encryption and it was only last night that I discovered what my issue was. It seems that after applying an SSL cert in IIS and not restarting the server the issue happens. Restart the server and the issue goes away.
I think it's more a Microsoft and IIS issue than anything to do with RadControls. I can only assume that although on installing the SSL Cert and everything on the surface looks like it's using it, it is infact not fully applying to all requests until the server is rebooted. I did try restarting just IIS but that didn't help it did in fact need a full server restart.
Anyway all working now...
Thanks
I think your right about .axd file being excluded from SSL encryption and it was only last night that I discovered what my issue was. It seems that after applying an SSL cert in IIS and not restarting the server the issue happens. Restart the server and the issue goes away.
I think it's more a Microsoft and IIS issue than anything to do with RadControls. I can only assume that although on installing the SSL Cert and everything on the surface looks like it's using it, it is infact not fully applying to all requests until the server is rebooted. I did try restarting just IIS but that didn't help it did in fact need a full server restart.
Anyway all working now...
Thanks