This is a migrated thread and some comments may be shown as answers.

all controls stopped working client side

2 Answers 48 Views
General Discussions
This is a migrated thread and some comments may be shown as answers.
mww
Top achievements
Rank 1
mww asked on 14 Nov 2013, 12:33 PM
for some inexplicable reason telerik controls have stopped working clientside.

I have a Radrotator which now wont display any images.  A RadDropdown which doesnt display or even activate its drop down lists.  CSS for menus, etc is not downloaded so the styling disappears.  RadMenus dont do anything when you click a menu item, the whole lot has just stopped working.  Does anyone know what could cause this ?

2 Answers, 1 is accepted

Sort by
0
richard
Top achievements
Rank 1
answered on 15 Nov 2013, 01:35 PM
I am experiencing the same thing on our production site after upgrading to Q3. Development environment runs fine. I copied the new DLLs up to the server but the menus, radrotator, html chart do not work but a radgrid and calendar object do work.

Richard
0
Kate
Telerik team
answered on 19 Nov 2013, 11:18 AM
Hi,

@Mark: Please check if there are any errors on the page that might be causing the issue that you experience. In general, not applying the styles and the misbehavior of the control can be caused if the styles and the scripts needed for the controls are not loaded correctly.

@Richard: The issue that you experince could be caused if the resources are not loaded correctly but in such case none of the RadControls will be working.  Therefore having the information provided we are not able to determine the exact reason. Please open a separate ticket where you can provide more information the exact issue (send us the steps neede for replicating the issue and information the exceptions that are thrown on the page, if there are any). 

Regards,
Kate
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
Tags
General Discussions
Asked by
mww
Top achievements
Rank 1
Answers by
richard
Top achievements
Rank 1
Kate
Telerik team
Share this question
or