for some inexplicable reason telerik controls have stopped working clientside.
I have a Radrotator which now wont display any images. A RadDropdown which doesnt display or even activate its drop down lists. CSS for menus, etc is not downloaded so the styling disappears. RadMenus dont do anything when you click a menu item, the whole lot has just stopped working. Does anyone know what could cause this ?
I have a Radrotator which now wont display any images. A RadDropdown which doesnt display or even activate its drop down lists. CSS for menus, etc is not downloaded so the styling disappears. RadMenus dont do anything when you click a menu item, the whole lot has just stopped working. Does anyone know what could cause this ?
2 Answers, 1 is accepted
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richard
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answered on 15 Nov 2013, 01:35 PM
I am experiencing the same thing on our production site after upgrading to Q3. Development environment runs fine. I copied the new DLLs up to the server but the menus, radrotator, html chart do not work but a radgrid and calendar object do work.
Richard
Richard
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Hi,
@Mark: Please check if there are any errors on the page that might be causing the issue that you experience. In general, not applying the styles and the misbehavior of the control can be caused if the styles and the scripts needed for the controls are not loaded correctly.
@Richard: The issue that you experince could be caused if the resources are not loaded correctly but in such case none of the RadControls will be working. Therefore having the information provided we are not able to determine the exact reason. Please open a separate ticket where you can provide more information the exact issue (send us the steps neede for replicating the issue and information the exceptions that are thrown on the page, if there are any).
Regards,
Kate
Telerik
@Mark: Please check if there are any errors on the page that might be causing the issue that you experience. In general, not applying the styles and the misbehavior of the control can be caused if the styles and the scripts needed for the controls are not loaded correctly.
@Richard: The issue that you experince could be caused if the resources are not loaded correctly but in such case none of the RadControls will be working. Therefore having the information provided we are not able to determine the exact reason. Please open a separate ticket where you can provide more information the exact issue (send us the steps neede for replicating the issue and information the exceptions that are thrown on the page, if there are any).
Regards,
Kate
Telerik
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