all controls stopped working client side

3 posts, 0 answers
  1. mww
    mww avatar
    257 posts
    Member since:
    Sep 2012

    Posted 14 Nov 2013 Link to this post

    for some inexplicable reason telerik controls have stopped working clientside.

    I have a Radrotator which now wont display any images.  A RadDropdown which doesnt display or even activate its drop down lists.  CSS for menus, etc is not downloaded so the styling disappears.  RadMenus dont do anything when you click a menu item, the whole lot has just stopped working.  Does anyone know what could cause this ?
  2. richard
    richard avatar
    48 posts
    Member since:
    Dec 2010

    Posted 15 Nov 2013 Link to this post

    I am experiencing the same thing on our production site after upgrading to Q3. Development environment runs fine. I copied the new DLLs up to the server but the menus, radrotator, html chart do not work but a radgrid and calendar object do work.

  3. Kate
    Kate avatar
    1898 posts

    Posted 19 Nov 2013 Link to this post


    @Mark: Please check if there are any errors on the page that might be causing the issue that you experience. In general, not applying the styles and the misbehavior of the control can be caused if the styles and the scripts needed for the controls are not loaded correctly.

    @Richard: The issue that you experince could be caused if the resources are not loaded correctly but in such case none of the RadControls will be working.  Therefore having the information provided we are not able to determine the exact reason. Please open a separate ticket where you can provide more information the exact issue (send us the steps neede for replicating the issue and information the exceptions that are thrown on the page, if there are any). 

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