AJAX Update Error - Duplicate Component

[Larkin Young]

I have a ToolTip control in one of my content placeholders. All the controls within that content placeholder are wrapped in a Panel that is set as the updated control for any ajax request where the AjaxManager itself is the initiator. After the callback I am getting a Sys.InvalidOperationException stating the message "Two components with the same id cannot be added to the application" and it references the client ID of the ToolTip control. If I move the ToolTip control to another content placeholder where it isn't updated during the callback I don't get this error. Is this a known issue?

Thanks,
Larkin

[Tsvetie]

Hi Larkin Young,
I tried to reproduce the problem you describe, but to no avail. Could you please prepare and send us a simple running project, demonstrating this problem?

In the meantime - please make sure that you are using the latest version of the Prometheus suite.

Best wishes,
Tsvetie
the Telerik team

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[Larkin Young]

Since I cannot submit a support ticket for Prometheus controls, I submitted a support ticket under radAJAX area in my Client.Net account for this issue and attached a sample project reproducing this behavior.

Demo1.aspx shows the error occurring, and Demo2.aspx shows it working fine with the ToolTip in another content placeholder not being updated with AJAX.

Thanks,
Larkin

[Jon Hobbs]

Was there a solution to this ?

I have the same problem.

[Larkin Young]

No I haven't received a solution yet--it is becoming a major problem for me so I am hoping it will be resolved soon. I have not tried using the version of the ToolTip in the new futures build, but even if it does work I can't use those controls in production so it wouldn't help me.

Telerik, any ideas about the issue I am having?

[Tsvetie]

Hi Larkin Young,
I already answered your question in the support thread, but I will place the information here as well, so that it is available to all interested.

We have fixed the problem and the fix will be available with the next update of the Prometheus suite. Should you need a hotfix earlier, please open a new support ticket and we will send it to you.

All the best,
Tsvetie
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[Chris Predeek]

I am having this same problem with version 2007.2.918.0.  Has the hotfix been integrated into this release?

Updated:
After further experimentation I found that the problem was being caused when an async postback was initiated while the tooltip was still displayed.  My scenario was a tooltip integrated with a scheduler, so changing modes (day, week, month) too quickly caused the error.  The solution was a little javascript to hide any tooltips on an async postback.

Thanks,
Chris

[Michael Tissington]

Hmm, I have the same problem ... but hidding the tooltip does not fix the issue.

[Tsvetie]

Hi Michael Tissington,
Could you please prepare and send us a simple running project, demonstrating the problem you have run into, so that we can investigate what is causing it?

Best wishes,
Tsvetie
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[HHH]

Hi guys,

I have the same problem 
When i click on RadEditor custom button second time.

Microsoft JScript runtime error: Sys.InvalidOperationException: Two components with the same id  'XX' can't be added to the application.

I been using Promethous from Jan 2008,Do i need hotfix/Lastest version?

thanks

[Tervel]

Hello HHH,

Yes, our suggestion is to relace the January dll with the Q1 Official Release from April 16th. It should work fine.
In case, however, you encounter the same problem, please open a support ticket and send us your project for us to examine.

Greetings,
Tervel
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[HHH]

Thanks,

I did open a ticket and upgrade with the latest version and error gone..

thanks
HHH