Ajax Loading panel stays on the page infinitely

[yuki]

Hello, I've encountered a loading panel issue. The loading panel on my user control page won't disappear.

Please see the attached image for my page hierarchy.

I have a parent page which uses 2 same user control pages. On my parent page, I have a RadAjaxManager and on the user control page I have a RadAjaxManagerProxy.

Parent Page RadAjaxManager code:

The button1 on parent page will update panel1.

<telerik:RadAjaxLoadingPanel runat="server" ID="rAjaxLoaingPanel1" Modal="false"></telerik:RadAjaxLoadingPanel>
    <telerik:RadAjaxManager runat="server" ID="rAjaxMan1">
        <AjaxSettings>
            <telerik:AjaxSetting AjaxControlID="button1">
                <UpdatedControls>
                    <telerik:AjaxUpdatedControl ControlID="panel1" LoadingPanelID="rAjaxLoaingPanel1" />
                </UpdatedControls>
            </telerik:AjaxSetting>
        </AjaxSettings>
    </telerik:RadAjaxManager>

User Control Page RadAjaxManagerProxy code:

The button2 on user control page will update panel2, and panel2 will update itself.

<telerik:RadAjaxLoadingPanel runat="server" ID="rLdPn" Height="400px"></telerik:RadAjaxLoadingPanel>
<telerik:RadAjaxManagerProxy runat="server" ID="rAjaxManProxy">
    <AjaxSettings>
        <telerik:AjaxSetting AjaxControlID="button2">
            <UpdatedControls>
                <telerik:AjaxUpdatedControl ControlID="panel2" LoadingPanelID="rLdPn" />
            </UpdatedControls>
        </telerik:AjaxSetting>
        <telerik:AjaxSetting AjaxControlID="panel2">
            <UpdatedControls>
                <telerik:AjaxUpdatedControl ControlID="panel2" LoadingPanelID="rLdPn" />
            </UpdatedControls>
        </telerik:AjaxSetting>
    </AjaxSettings>
</telerik:RadAjaxManagerProxy>

 

When I click button1, the ajax loading panel (id=rAjaxLoadingPanel1) is working fine, it shows and hides. However, when I click button2, the ajax loading panel (id=rLdPn) will stay on the region of panel2 infinitely.

I searched some 2009 forum posts but none of them addressed my issue.

Could someone help me? Thanks very much!

 

 

 

 

[Rumen]

I tried to reproduce the reported problem with the latest version 2023.2.713 and the attached files but without success. My recommendation is to upgrade to the latest and greatest version and if you still experience the issue, modify the files so that they start to exhibit the problem and send them back here or in a ticket for examination.