After updating to latest telerik web ui, the ui is not function properly

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UI for ASP.NET AJAX in ASP.NET MVC
Alex
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Alex asked on 29 Aug 2023, 03:15 AM

Hi,

      I have updated to latest 2023.2.714.45 Telerik web ui in my web portal using telerik visual studio extension. However, after updating, the web ui is not function properly. I have an account in telerik, however in Visual studio, it also ask me to buy the Telerik ui for Asp.net Ajax.

I have attached the video for your comparison.

Rumen
Telerik team
commented on 29 Aug 2023, 08:22 AM

Hi Alex,

Can you please explain in more detail what the exact problem is since the videos are hard to understand without a voice explanation? Please also check for any JavaScript errors on the page? It will be also very helpful to make a quick Fiddler Jam Chrome Extension capture and share it with us. It will provide a lot of info easily and allow us to investigate further. Keep in mind that starting from a blank page or at least navigating to your page via the address bar is crucial for capturing all requests and responses:

https://docs.telerik.com/devtools/aspnet-ajax/knowledge-base/common-capture-issues-with-fiddler-jam

Also, please share the aspx, ascx, master page files as well as their code-behind files so we can review what could lead to this issue.



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UI for ASP.NET AJAX in ASP.NET MVC
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