Add Appointment form not appearing

[Michael]

Hello,

I was testing a simple scheduler control scenario in visual studio.  In Visual studio 2010 everything works fine when using start without debug.  When I double click or right click the Add Appointment Form appears.

I published the site out to IIS 7 on Windows server 2008 R2 and when I double click the control or use the context menu (

Value

 

 

="CommandAddAppointment")  the page just refreshes and no form appears.

 

[Peter]

Hello Michael,

Please, check if the problem is not related to this troubleshooting topic.


Greetings,
Peter
the Telerik team

[Michael]

Thank you for the response,

I can actually browse to /Telerik.Web.UI.WebResource.axd after my domain name from the internet and get a blank page.  Does this rule out what you described before?

I can provide more details as to whats happening now.

The basic inline appointment edit box always opens. Anytime I click save from there the page would simply refresh and reflect no change.  If i tried to click to open the advanced  edit form again it would just refresh with no changes.

I configured the RadAjaxManager to ajaxify Scheduler control and now instead of just nothing happening, I now get an error PageRequestManagerParseErrorException.  Again everything works perfectly when I run it from within Visual Studio 2010.  I can create appointment edit them.  The information writes to the database.  When I view the page from the webserver I actually can see the changes I made while running it from within visual studio, but any editing/moving produces either an error if ajaxified, or does nothing if not.  Heres some code snippets.

<

 

 

telerik:RadAjaxManager ID="RadAjaxManager1" runat="server">

 

 

 

    <AjaxSettings>

 

 

 

        <telerik:AjaxSetting AjaxControlID="RadScheduler1">

 

 

 

            <UpdatedControls>

 

 

 

                <telerik:AjaxUpdatedControl ControlID="RadScheduler1" />

 

 

 

            </UpdatedControls>

 

 

 

        </telerik:AjaxSetting>

 

 

 

    </AjaxSettings>

 

 

 

</telerik:RadAjaxManager>

 

<

 

 

telerik:RadScheduler ID="RadScheduler1" runat="server" AppointmentStyleMode="Default"

 

 

 

 

 

 

 

BackColor="Yellow" DataEndField="EndTime" DataKeyField="ID" DataSourceID="SqlDataSource1"

 

 

 

 

 

 

 

DataStartField="StartTime" DataSubjectField="Subject" DayEndTime="23.00:00:00"

 

 

 

 

 

 

 

DayStartTime="00:00:00" EnableRecurrenceSupport="False" Height="" MinutesPerRow="60"

 

 

 

 

 

 

 

NumberOfHoveredRows="2" OnAppointmentDataBound="RadScheduler1_AppointmentDataBound"

 

 

 

 

 

 

 

SelectedView="WeekView" ShowAllDayRow="False" ShowFooter="False" ShowFullTime="True"

 

 

 

 

 

 

 

ShowHeader="False" ShowNavigationPane="False" ShowViewTabs="False" Skin="WebBlue"

 

 

 

 

 

 

 

TimeLabelRowSpan="1" WorkDayEndTime="24.00:00:00" WorkDayStartTime="00:00:00"

 

 

 

 

 

 

 

Width="600px">

 

 

 

 

 

 

 

<AdvancedForm Modal="True" />

 

 

 

 

 

 

 

<WeekView ColumnHeaderDateFormat="ddd" DayEndTime="24.00:00:00" DayStartTime="00:00:00"

 

 

 

 

 

 

 

HeaderDateFormat="ddd" WorkDayEndTime="24.00:00:00" WorkDayStartTime="00:00:00" />

 

 

 

 

 

 

 

<AppointmentContextMenuSettings EnableDefault="True" />

 

 

 

 

 

 

 

<TimeSlotContextMenus>

 

 

 

 

 

 

 

<telerik:RadSchedulerContextMenu runat="server" ID="SchedulerAppointmentContextMenu">

 

 

 

 

 

 

 

<Items>

 

 

 

 

 

 

 

<telerik:RadMenuItem Text="Add Item" Value="CommandAddAppointment" />

 

 

 

 

 

 

 

</Items>

 

 

 

 

 

 

 

</telerik:RadSchedulerContextMenu>

 

 

 

 

 

 

 

</TimeSlotContextMenus>

 

 

 

 

 

 

 

</telerik:RadScheduler>

 

 

 

 

Heres the Web Config

 

<?

 

 

xml version="1.0"?>

 

    <

 

 

configuration>

 

        <

 

 

connectionStrings>

 

            <{o

 

 

mitted for privacy reasons} />

 

        </

 

 

connectionStrings>

 

    <

 

 

appSettings>

 

        <

 

 

add key="Telerik.Skin" value="WebBlue" />

 

 

 

 

 

 

    </

 

 

appSettings>

 

<

 

 

system.web>

 

    <

 

 

compilation debug="false" targetFramework="4.0" />

 

        <

 

 

pages>

 

            <

 

 

controls>

 

                <

 

 

add tagPrefix="telerik" namespace="Telerik.Web.UI" assembly="Telerik.Web.UI" />

 

            </

 

 

controls>

 

        </

 

 

pages>

 

<

 

 

httpHandlers>

 

 

 

 

 

    <

 

 

add path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler" verb="*" validate="false" />

 

    <

 

 

add path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" verb="*" validate="false" />

 

    <

 

 

add path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" verb="*" validate="false" />

 

    <

 

 

add path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler" verb="*" validate="false" />

 

    <

 

 

add path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" validate="false" />

 

</

 

 

httpHandlers>

 

    <

 

 

httpModules>

 

        <

 

 

add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule" />

 

        <

 

 

add name="RadCompression" type="Telerik.Web.UI.RadCompression" />

 

 

 

 

 

</

 

 

httpModules>

 

</

 

 

system.web>

 

 

 

 

 

<

 

 

system.webServer>

 

    <

 

 

validation validateIntegratedModeConfiguration="false" />

 

    <

 

 

modules runAllManagedModulesForAllRequests="true">

 

        <

 

 

remove name="RadUploadModule" />

 

        <

 

 

add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule" preCondition="integratedMode" />

 

        <

 

 

remove name="RadCompression" />

 

        <

 

 

add name="RadCompression" type="Telerik.Web.UI.RadCompression" preCondition="integratedMode" />

 

 

 

 

 

    </

 

 

modules>

 

    <

 

 

handlers>

 

        <

 

 

remove name="ChartImage_axd" />

 

        <

 

 

add name="ChartImage_axd" path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler" verb="*" preCondition="integratedMode" />

 

        <

 

 

remove name="Telerik_Web_UI_SpellCheckHandler_axd" />

 

        <

 

 

add name="Telerik_Web_UI_SpellCheckHandler_axd" path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" verb="*" preCondition="integratedMode" />

 

        <

 

 

remove name="Telerik_Web_UI_DialogHandler_aspx" />

 

        <

 

 

add name="Telerik_Web_UI_DialogHandler_aspx" path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" verb="*" preCondition="integratedMode" />

 

        <

 

 

remove name="Telerik_RadUploadProgressHandler_ashx" />

 

        <

 

 

add name="Telerik_RadUploadProgressHandler_ashx" path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler" verb="*" preCondition="integratedMode" />

 

        <

 

 

remove name="Telerik_Web_UI_WebResource_axd" />

 

        <

 

 

add name="Telerik_Web_UI_WebResource_axd" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" preCondition="integratedMode" />

 

    </

 

 

handlers>

 

</

 

 

system.webServer>

 

</

 

 

configuration>

 

[Michael]

I made a discovery.  It seems that all ajax fails if im working from http://domain.com/ but if I manually goto http://domain.com/Default.aspx then ajax works as expected.  This is strange since I have Default.aspx as a default document in IIS settings and I have several other websites running and NEVER encountered this problem.  Any ideas?

[Peter]

Is your application is running in Medium trust? If yes, then please check if the problem is not related to this topic: http://www.telerik.com/help/aspnet-ajax/ajax-in-medium-trust.html.


Best wishes,
Peter
the Telerik team

[Michael]

Thanks for following up,

my application us running in full(internal) trust.

[Peter]

Hi Michael,

Can you disable RadAjaxManager (set EnableAJAX="false") or remove any ajax update panels and let me know if the problem persists.


Greetings,
Peter
the Telerik team