Access Denied - Scripting Error

[Ian Coetzer]

Hi

I would like to also have some support on this issue.
I have a RadComboBox which I have deployed to a QA and PROD IIS server.
It works fine when accessing the web site directly within IE.

BUT we also want to make this web site available from within a Portal web application, when we do this we get a javascript scripting error:

Line: 5960
Char: 49
Error: Access is denied

This results in the RadComboBox to be inaccessible - one cannot enter a new value and also not select an option from the dropdown.

Any suggestions? should I revert back to standard dropdown controls and drop the Telerik dropdown control?

Bye

[Rosi]

Hi ,

Could you please send us  a live url to see the problem? This will help us to understand  where the problem is and provide you with more specific instructions.

Regards,
Rosi
the Telerik team

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[Ian Coetzer]

Hi

No, I cannot since it can only go to the live portal once it is in production mode. currently running on an internal QA portal only.

Bye

[Rosi]

Hi Lan Coetzer,

Could you please provide more details about what "portal" means in your case? Is this the production server or something else?

Also is the RadComboBox placed inside iframe?

I suspect that you have come across a cross-domain frame issue in the ASP.NET AJAX Framework (as RadControls for ASP.NET Ajax are based on it). The "Access denied" error is thrown from the Sys.UI.DomElement.getLocation method (part of the ASP.NET AJAX framework) in this scenario. You can try to implement the workaround described here in order to resolve the problem.

Hope this helps

Regards,
Rosi
the Telerik team

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[Ian Coetzer]

Hi

Thanks, this worked!

One note thought I had to replace the RadScriptManager's with the normal ScriptManager component installed with the extensions to get this to work.

Thanks again!

[Ryan]

Hello,

We recently upgraded to Telerik 2008.2 (10/1/08), and it appears that this fix may no longer work.  Can you please verify that this patch should still work with the latest set of Telerik controls (Promethius).

Thank you,

Ryan

[Rosi]

Hi Ryan,

We cannot reproduce this issue at our side. If  you use RadScriptManager, I suggest you replace it with ASP.NET ScriptManager and let us know how this goes.

You can also prepare and send us a sample running project which illustrates the issue to test it locally.


Kind regards,
Rosi
the Telerik team

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[Navneet]

Hi Rosi,

I am using Telerik RADControls (RadControls_for_ASP.NET_AJAX_2008_3_1125_dev.exe) and getting "Access is denied" javascript error. We are using IFRAME to open the page, which has RAD Controls like TabStrip. This application is based on .net 2.0. Is there any solution other than what is specified in the your post below (described in http://weblogs.asp.net/bleroy/archive/2007/01/31/how-to-work-around-the-quot-access-denied-quot-cross-domain-frame-issue-in-asp-net-ajax-1-0.aspx).

Please suggest.

Thanks,
Navneet

[Atanas Korchev]

Hi Navneet,

The workaround specified in bleroy's blog post is the only one we are aware of.

Regards,
Albert
the Telerik team

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