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404 File or directory not found when I click image manager in rareditor's

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Williams
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Williams asked on 19 Dec 2018, 01:47 AM

Hi,

I have problem about image manager.

404 File or directory not found when I click image manager in rareditor's  

Please see the attach files, help me to fix it.

Thank you.

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Rumen
Telerik team
answered on 19 Dec 2018, 09:16 AM
Hi,

Please try the solutions provided in this forum thread: Radeditor - 404 - File or directory not found:

- decrease the dialog URL length and see whether this will fix the problem:

<scripttype="text/javascript">
function setUrlLength(editor)
{
    editor.get_dialogOpener()._dialogUrlLengthLimit = 500;
}
</script>
<telerik:RadEditor ID="RadEditor1" runat="Server" OnClientLoad="setUrlLength" />


If this does not help, try the following:

- Open the web.config file and replace Telerik.Web.UI.DialogHandler.aspx with Telerik.Web.UI.DialogHandler.axd
- Set the RadEditor's DialogHandlerUrl property to "~/Telerik.Web.UI.DialogHandler.axd".

More information on the dialogs configuration can be found in this article too: https://www.telerik.com/support/kb/aspnet-ajax/editor/details/error-web-config-registration-missing!-the-telerik-dialogs-require-a-httphandler-registration-in-the-web-config-file-.

Best regards,
Rumen
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Williams
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answered on 19 Dec 2018, 02:34 PM

I found solution,

IIS => Request Filtering => Rule => Someone add rule deny select, update.

I just remove rule and it's okay.

Thank for your help.

 

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Rumen
Telerik team
answered on 19 Dec 2018, 03:04 PM
Can you please share which rule you have exactly removed to solve the issue? A screenshot could be very useful.

This could help your fellow developers.

Thank you!

Best regards,
Rumen
Progress Telerik
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Williams
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answered on 20 Dec 2018, 03:36 AM
Here
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Rumen
Telerik team
answered on 20 Dec 2018, 08:47 AM
Thank you for the screenshot! It is really helpful.

As a small note of gratitude for sharing the scenario and the solution, I've updated your Telerik points.

Best regards,
Rumen
Progress Telerik
Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
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