403 error when browsing for a new link

[Lars Nielsen]

I have a user whose permissions have recently changed on our SharePoint site collection.  She's editing a page using the Telerik RAD Editor Lite.  I have the Tools.xml file set to show the MOSSLinkManager button.  When she tries to add a new link, she clicks on the link manager icon on the toolbar and it works fine.  If she then clicks the "Browse" button next to the URL textbox, she gets a new popup window with just "403 Forbidden" in it. The same thing happens if she tries to edit an existing link - click the link button and it shows the curent URL in the textbox.  Click the "Browse" button and she gets a popup window with 403 Forbidden.

Can anyone thing why this might be or what causes this?  I have noticed that when you click the browse button, by default it tries to browse a URL that you last browsed to.  So possibly because this user's access permissions have changed, the popup window is trying to browse to a document library to which she no longer has access.  I don;t know how to reset that default location?  Could there be another cause of the problem?

It's only happening to this one user - could it be something on her PC?

[Stanimir]

Hi Lars Nielsen,

By default, we use the Asset Picker dialog for inserting links in MOSS 2007. If you wish, you can switch to using the built-in RadEditor link dialog, which does not depend on the MOSS site permissions. Open the editor's tools file (ToolsFile.xml or ListToolsFile.xml) and replace the tool "MOSSLinkManager" with "LinkManager" (http://www.telerik.com/help/aspnet-ajax/removing-tools-from-toolbar.html).

Kind regards,
Stanimir
the Telerik team

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[Rob Jarratt]

I have tried this solution for a similar situation that I have, but if I click on All Properties, then click on the icon next to the URL text box, I get the same access denied. It seems to be trying to access parts of the site to which the user is not given access (by design in my case). The user in my case has access to the site they are in, but not parent sites etc. This seems to be the cause of the access denial. It does not seem to matter if I use the MOSSLinkManager or just LinkManager.

[Stanimir]

Hello Rob,

Could you confirm exactly which version of RadEditor for MOSS are you using? It will be helpful also, If you provide me with a couple of screen shots where I can see the issue.


All the best,
Stanimir
the Telerik team

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[Jon]

Hi
I get 403 when I in RadEditor click on HyperLinkManager.

I use SharePoint 2010, Telerik Version=2011.1.413.35 and .NET 3.5.

Full errormessage:

The website declined to show this webpage

 HTTP
403


 

Most likely causes:
This website requires you to log in.

 

What you can try:

 






Go
back to the previous page.

 






More
information

This error (HTTP 403 Forbidden) means that Internet
Explorer was able to connect to the website, but it does not have permission to
view the webpage.
For more information about HTTP errors, see
Help.

Best regards
Jon

[Jon]

Some additional information:

138.view traceWarning-MODULE_SET_RESPONSE_ERROR_STATUS
ModuleName = IIS Web Core
Notification = 16
HttpStatus = 403
HttpReason = Forbidden
HttpSubStatus = 1
ErrorCode = 2147942405
ConfigExceptionInfo =
Notification = MAP_REQUEST_HANDLER
ErrorCode = Access is denied. (0x80070005)IIS Web Core

139.view traceWarning-SECURITY_DENIED_BY_ACCESS_FLAGS
CurrentFlags = 1
NeededFlags = 512

I've followed the instructions at:
http://support.microsoft.com/kb/942065

web.config have:
...
<httpHandlers>  
    <add path="Telerik.Web.UI.DialogHandler.aspx" verb="*" type="Telerik.Web.UI.DialogHandler" validate="false" />
</httpHandlers>
...
<system.webserver>    
    <handlers>      
        <add name="Telerik_Web_UI_DialogHandler_aspx" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" />
    </handlers>  
</system.webserver>
...
<assemblies>
    <add assembly="Telerik.Web.UI, Version=2011.1.413.35, Culture=neutral, PublicKeyToken=121fae78165ba3d4" />
</assemblies>
...
<authorization>
   <allow users="*" />
</authorization>

[Jon]

At: http://www.telerik.com/forums/error-web-config-registration-missing-the-telerik-dialogs-require-a-httphandler-registration-in-the-web-config-file#g_sKGBqFk06h43akUGrTRw

I found the solution:

"Hi,
My suggestion is to:

open the web.config file and replace all Telerik.Web.UI.DialogHandler.aspx instances with Telerik.Web.UI.DialogHandler.axd and set the RadEditor's DialogHandlerUrl property to "~/Telerik.Web.UI.DialogHandler.axd"

All the best,
Rumen
the Telerik team"