Troubleshooting

Updated over 6 months ago

Problem:

Missing Telerik menu in Visual Studio

Reason:

Telerik Visual Studio Extensions are disabled or not installed correctly.

Suggested solution 1(Extension is Disabled):

• Open Visual Studio;

• Go to menu Tools - > Extensions and Updates...(for Visual Studio 2019 Extensions - > Manage Extensions)

• Open the Installed tab on the left​

• Search for Telerik WinForms VSExtensions and make sure they are Enabled

  

Suggested solution 2(Extension is not installed):

• Open Visual Studio;

• Go to menu Tools - > Extensions and Updates...(for Visual Studio 2019 Extensions - > Manage Extensions)

• Open the Online tab on the left​

• Search for Telerik WinForms VSExtensions

• Download and install the extensions

If the article does not help solving your problem, please follow these steps to generate Visual Studio ActivityLog file before contacting our support:

• Open Developer Command prompt for Visual Studio 20xx under Administrative rights.
• Execute the command - devenv /log %userprofile%\desktop\ActivityLog.xml . This will start Visual Studio and create logs on your Desktop.
• Reproduce the problem
• Attach the Activitylog files when you contact our support.