This is a migrated thread and some comments may be shown as answers.

Wrong Animation Placement in IE11

1 Answer 41 Views
General Discussions
This is a migrated thread and some comments may be shown as answers.
IncandescentRainbow
Top achievements
Rank 1
IncandescentRainbow asked on 05 Jan 2021, 11:58 PM

I am experiencing an issue where, using Internet Explorer 11, the animation containers on certain components do not appear in alignment with the component they are originating from. For the most part, what this means is the animations appear off to the left, but sometimes, animations also open above where they would open below on Edge or Chrome. Affected components are dropdown list in a grid's popup editor and filter menus appearing after a filter icon on a grid column is pressed.

Identical issue: https://stackoverflow.com/questions/60257190/alignment-issue-with-kendo-ui-dropdown-list-in-ie11

It seems like resolution has some influence on this because in some cases, the issue goes away when the page is very zoomed out (though it isn't very comfortable for the user at this point).

1 Answer, 1 is accepted

Sort by
0
Neli
Telerik team
answered on 07 Jan 2021, 12:52 PM

Hello Adeniyi,

Please note that such visual glitches are possible when the page is zoomed. We only support zoom level at 100%. Zoomed-in and zoomed-out pages are not supported, as outlined in the Browser Support article:

- https://docs.telerik.com/aspnet-mvc/getting-started/prerequisites/browser-support#notes-on-web-browser-support

I have tested locally with a zoom set at 100% in IE and the issue is not replicated on my end and the DropDownList is correctly aligned. You could test with the following Dojo example.  In case the issue continues to persist when the zoom is set at 100% could you please prepare an isolated sample where the issue is replicated and send it back to us? This way we could take a closer look and provide further assistance.

I hope the provided information will be helpful. 

Regards,
Neli
Progress Telerik

Virtual Classroom, the free self-paced technical training that gets you up to speed with Telerik and Kendo UI products quickly just got a fresh new look + new and improved content including a brand new Blazor course! Check it out at https://learn.telerik.com/.

Tags
General Discussions
Asked by
IncandescentRainbow
Top achievements
Rank 1
Answers by
Neli
Telerik team
Share this question
or