Hello
I'm working on and off a prototype GUI for an existing application using Telerik WinForms Controls for about one year now. Most important controls for me are the GridView and the Docking Controls.
While I'm for the most part impressed by the functionality and design of the controls, I have a deep concern about actually releasing an application using these controls. Here's the reason why: since starting development of the prototype (about 1 year ago) there was no release of the controls that did not at least contain one showstopping bug that would make release of a commercial product based on these controls unthinkable. What's worse, the release policy of telerik forces me to use the newest build with new features to resolve bugs in existing releases. I would prefer a release scheme that separates bug fixing from introduction of new features.
What I would like:
- list of known bugs for each version visible for licensed customers
- high frequency of service pack releases relative to a major release with no introduction of new features or heavy refactoring
- ongoing support and bug fixes for each released major release for at least a year, so that we can get bug fixes without being forced to upgrade to new feature releases (that so far always introduced bugs to previously working functionality)
The current policy forces me to thoroughly retest the application with each SP release and typically forces development of workarounds for new bugs. Also constant changes of end user experience because of changed behaviour is unacceptable for a commercial product.
What do others think? Has anybody actually released a commercial product based on telerik Windows Forms controls to a larger audience - if yes, how do you handle the bug fixing problems with telerik controls for win forms?
Regards
Erwin