Thank you for writing.
Note that most of the forum threads are reviewed by Telerik representatives and sometimes we address the questions asked by our customers in the forums as well. Since we have already addressed several of your technical questions in the forum, I would kindly ask you to use our support ticketing system for any further questions as it is the best way to reach our support staff. A post in the forum doesn't guarantee you a response from the Telerik support team. Moreover, threads are handled according to license and time of posting, so if it is an urgent problem, we suggest you use a support ticket, which would be handled before a forum thread where the community can share different solutions.
Thank you for your understanding.